HR Operations Specialist

Pandora; Madrid; On-site; EUR 29,000 - 42,000; Full time

Job summary

Pandora is seeking an HR Operations Specialist for a 6-month fixed term contract in Madrid, Spain. You will be the first point of contact for HR queries, maintain personnel records, manage HR documents, and update internal databases while ensuring compliance with Spanish labour laws.

Key duties include administering records in SAP, handling time & attendance, UCAGECI, payroll liaison, and generating HR reports. Fluent Spanish and English required; Portuguese a plus.

Qualifications

• Experience with HR software, especially SAP.
• Advanced Excel skills.
• Strong organizational and communication abilities.
• Thorough knowledge of Spanish labour laws.
• Fluent in Spanish and English; Portuguese is a plus.
• Experience in employment contract preparation and HR operations.

Responsibilities

• Organize and maintain personnel records on the HR ERP (SAP).
• Update internal databases with leave and attendance data.
• Manage UCAGECI.
• Prepare HR documents like employment contracts and ensure proper signatures, filing.
• Review and revise company policies as needed.
• Coordinate with payroll vendors and external partners.
• Create regular HR reports and presentations on metrics.
• Respond to employee HR queries.
• Participate in HR projects.

Skills

SAP

Excel

Organizational skills

Communication

HR operations

Contract prep

Multitasking

Bilingual: Spanish-English

Job description

6 month fixed term contract

Location: Madrid, Spain

As HR Operations Specialist, you will support the business objectives with our people and sustainability agenda in Spain. To this end, you will act as the first point of contact for HR-related queries from employees. Your main administrative duties include maintaining personnel records, managing HR documents (e.g. employment contracts, addendums, certificates, etc.) and updating internal databases. Our ideal candidate has experience with HR procedures, HR reporting, Time & Attendance management, UCAGECI and can juggle various administrative tasks in a timely manner.

Ultimately, you should be able to ensure our HR department supports our employees while conforming to labour laws.

WHAT WILL YOU DO

• Organize and maintain personnel records on our HR ERP (SAP)
• Update internal databases (record sick or maternity leave, leave of absence, etc.)
• Manage UCAGECI
• Prepare HR documents, like employment contracts, ensure the proper signature and archive on employee folder
• Revise company policies
• Liaise with external partners, like payroll vendor
• Create regular reports and presentations on HR metrics
• Answer employees queries about HR-related issues
• Participate in HR projects

MORE ABOUT YOU

• Experience with HR software, like SAP
• Previous experience in a similar role
• Excel advanced skills
• Thorough knowledge of spanish labour laws
• Excellent organizational skills
• Excellent communication skills
• Pro-active and able to show initiative with a positive and challenging style
• Fluent in Spanish and English, Portuguese is a plus.
• Strong experience in administrative tasks and HR operations.
• Experience in employment contract preparation, review and administration.
• Ability to work with high volumes of tasks, manage competing priorities and meet tight deadlines.
• Previous experience working for temporary employment agencies, payroll providers or employment advisory firms would be a strong advantage, as these environments require agility, autonomy and the ability to manage high workloads under pressure.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.