Housekeeping Supervisor

JR Spain; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A hospitality company in Madrid is seeking a Housekeeping Supervisor to oversee all housekeeping functions, ensuring high standards of service for guests and team members. The ideal candidate will have at least one year of supervisory experience in a large hotel or hospitality environment and possess strong leadership and communication skills. Proficiency in cleaning techniques and familiarity with relevant software are essential for success in this role.

Formación

• Minimum one year of experience in a large hotel, cruise line, or hospitality industry.
• Experience supervising at least 10 employees.
• Good knowledge of English required; Spanish preferred.

Responsabilidades

• Manage all Housekeeping functions and teams.
• Ensure exceptional service for guest and team satisfaction.
• Support the Housekeeping Manager in operational objectives.

Conocimientos

Housekeeping Supervisory experience

Knowledge of cleaning techniques

Leadership

Proficiency in software

Communication skills

Herramientas

Excel

Word

Descripción del empleo

Social network you want to login/join with:

Housekeeping Supervisor

The Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions. They may be assigned to manage accommodation areas or oversee Public areas during day/night shifts, Crew areas, or Pool areas. This position provides direct support to the Assistant Housekeeping Manager and Housekeeping Manager to ensure the division’s objectives are met and that daily operations in Accommodation, Pool, Public, and Crew areas are maintained to standard.

The Housekeeping Supervisor understands the importance of delivering exceptional service to ensure guest and team satisfaction while providing strong leadership to all team members. In accordance with Royal Caribbean International’s Royal Way, each employee conducts themselves professionally and courteously, including interactions with guests and fellow employees, both physically and verbally.

Hiring Requirements:

• Minimum one year of Housekeeping Supervisory experience in a large 4- or 5-star hotel (500+ rooms), cruise line, or related hospitality industry, with demonstrated experience supervising at least 10 employees.
• Extensive knowledge of proper cleaning techniques, chemical handling, safety procedures, equipment use, personal protective equipment, and job safety analysis related to chemical handling, lifting, pushing, and pulling heavy equipment, and garbage removal.
• Working knowledge of computers, internet, and proficiency in software such as Excel, Word, or related company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos, etc.).

Language Requirements:

• Good knowledge of the English language is required. Ability to speak additional languages such as Spanish is preferred.