Hotel Reception Operation Coordinator para Trabajar en Finlandia

NORDIC Unique Travels; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Join a leading travel company as a hotel manager at the new Aito Igloo & Spa Resort in Finland. The role involves ensuring guest comfort, managing hotel operations, and implementing marketing strategies. An excellent opportunity to shape a luxury hospitality experience while valuing sustainability.

Formación

• Experience managing or establishing a hotel from scratch.
• At least 3 years of hotel management experience.
• Fluency in English; knowledge of Spanish, French, or Italian is a plus.

Responsabilidades

• Welcoming and registering guests.
• Supervising staff including receptionists and kitchen staff.
• Managing payments, budgets, and financial records.
• Creating strategic marketing plans for the luxury hotel sector.

Conocimientos

Communication

Leadership

Customer Service

Interpersonal Skills

Attention to Detail

Educación

Bachelor's degree in hospitality, business administration, or a related field

Herramientas

Data entry software

Descripción del empleo

Jornada:

Idiomas:

Welcome to Aito Igloo & Spa Resort, a haven nestled amidst the breathtaking beauty of Palojärvi Lake in Rovaniemi, opening this November. Our hotel aims to provide a truly authentic and unforgettable experience for our guests, combining the warmth of Finnish hospitality with modern amenities and a touch of wilderness.

The property facilities include thoughtfully designed rooms, an exquisite restaurant, a rejuvenating spa, and various aurora glass igloos. Aito is poised to become the ultimate destination for relaxation and adventure in this enchanting Arctic region.

At Aito, we believe in creating a harmonious blend of comfort, nature, and culture. We are located next to the lake in the forest and offer guests a beautiful location, different accommodations, spa, sauna, and many activities.

Nordic Unique Travels is a prominent travel company based in Rovaniemi, Finland. We specialize in tours in Lapland—covering Finland, North Norway, and Sweden. Currently, we offer more than 100 tours and holiday packages within the Arctic Circle. Lapland is a fantastic winter destination, offering unforgettable experiences such as the northern lights, winter activities, unique cuisine, accommodations, and Santa Claus visits. It is very popular among customers worldwide.

We are seeking a hotel manager to join our team at the new Aito Igloo & Spa Resort, which will be one of the top luxury hotels and a stunning getaway to explore the unique landscape of Lapland. Our goal is to deliver exceptional experiences and comfort to our guests while valuing planetary sustainability.

Headcount: 1

- Duration of the contract: We are interested in candidates seeking a long-term position, starting with a 6-month contract from August 2025, with high potential for extension.

- Full-time position

Requirements:

- Bachelor's degree in hospitality, business administration, or a related field.

- Experience in managing or establishing a hotel from scratch.

- At least 3 years of hotel management or similar experience.

- Strong knowledge of hotel management practices and data entry software.

- Excellent interpersonal, communication, and customer service skills.

- Leadership qualities with attention to detail.

- Fluency in English; proficiency in Spanish, French, or Italian is a plus.

Basic Duties and Responsibilities:

- Welcoming and registering guests.

- Supervising staff including receptionists, kitchen staff, and administrative personnel.

- Monitoring staff performance and conducting evaluations to improve service quality.

- Managing payments, budgets, and financial records.

- Resolving service, amenities, and policy issues.

- Organizing activities and delegating responsibilities.

- Developing and implementing marketing strategies.

- Coordinating with suppliers, travel agencies, and event planners.

- Ensuring compliance with health and safety regulations.

- Handling financial activities such as setting room rates and budgets.

- Creating strategic marketing plans for the luxury hotel sector.