Hospitality Training Specialist - Travel-Ready & Inspiring

Amadeus; Barcelona; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Bonus & equity

Travel opportunities

Healthcare insurance

Lunch allowance

Flexible work model

Job summary

Amadeus is seeking a Training Specialist – Hospitality to drive engaging training experiences for our Hospitality solutions, including Delphi. The role involves traveling to client sites and working with customers and internal teams to ensure successful product adoption.

You will blend product knowledge with communication and creativity to deliver impactful learning, while maintaining a calm, supportive classroom environment and providing on-site problem solving.

Qualifications

• Deliver instructor-led training for Amadeus Hospitality Delphi solutions.
• Travel to customer sites for onsite or remote training.
• Create engaging learning experiences through storytelling.
• Coordinate training sessions with internal teams and customers.

Responsibilities

• Deliver instructor-led training sessions for Amadeus Hospitality solutions, Delphi and peripherals.
• Facilitate onboarding properties with remote or onsite sessions.
• Conduct post-go-live adoption sessions and masterclasses.
• Deliver AHIT sessions to internal colleagues and support teams.
• Report on training outcomes and assist with issue resolution.

Skills

Presentation skills

Facilitation

Customer focus

Time management

Analytical thinking

Job description

Amadeus is seeking a Training Specialist – Hospitality to drive engaging training experiences for our Hospitality solutions, including Delphi. The role involves traveling to client sites and working with customers and internal teams to ensure successful product adoption.

You will blend product knowledge with communication and creativity to deliver impactful learning, while maintaining a calm, supportive classroom environment and providing on-site problem solving.