Hollister - Key Lead, Westfield Les Glories

ABERCROMBIE AND FITCH; Barcelona; Presencial; EUR 20.000 - 30.000; A tiempo parcial

Descripción de la vacante

Join a dynamic team at a forward-thinking retailer where you'll play a vital role in enhancing customer experiences. As a Key Lead, you will supervise the store floor, guiding your team to achieve daily sales goals while ensuring every customer receives top-notch service. This position offers a unique opportunity to develop your leadership skills and grow within a global brand that values diversity and inclusion. Enjoy a flexible schedule, competitive incentives, and a supportive environment that celebrates individuality. If you're passionate about retail and customer service, this is the perfect opportunity for you!

Servicios

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

A Global Team of People Who'll Celebrate you for Being YOU

Formación

• At least 1 year of retail experience is preferred.
• Strong communication and customer service skills are essential.

Responsabilidades

• Ensure quality in-store experience as a Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.

Conocimientos

Customer Focus

Communication

Fashion Trend Knowledge

Attention to Detail

Proactive Thinking

Interpersonal Interaction

Adaptability/Flexibility

Multi-Tasking

Educación

High School Diploma/G.E.D.

Herramientas

Register/Point of Sales

Descripción del empleo

Company Description

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

1. Product Knowledge & Brand Awareness
2. Business Understanding
3. Proactive Thinking
4. Attention to Detail
5. Register/Point of Sales use
6. Asset Protection
7. Visual Displays
8. System Skills

Work Schedule Requirements
Availability
Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications
What it Takes

1. Education: High School Diploma/ G.E.D. equivalent preferred
2. Retail Experience: At least 1 year of retail experience is preferred.
3. Customer Focus
4. Communication
5. Interpersonal Interaction
6. Fashion Trend Knowledge
7. Outgoing
8. Assertiveness
9. Adaptability/Flexibility & Stress Tolerance
10. Poise & Ambition
11. Multi-Tasking
12. Applied Learning
13. Promoting Diversity & Inclusion
14. Work Ethic
15. Omni Channel Services

Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

1. Quarterly Sales Incentive Bonus
2. Merchandise Discount
3. Flexible Schedule
4. Opportunities for Career Advancement
5. Opportunity to Become a Brand Affiliate
6. Training and Development
7. A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.