Hollister - Key Lead, La Canada

Hollister Co. Stores; Marbella; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

A leading company in retail is seeking a Key Lead for their Marbella store. This role involves supervising the team, enhancing customer experiences, and driving sales performance. The ideal candidate will have retail experience, be bilingual in English and Spanish, and possess strong interpersonal skills. Opportunities for career advancement and bonuses are available.

Servicios

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Training & Development

Formación

• Preferred High School Diploma / G.E.D.
• At least 1 year of retail experience preferred.
• Fluency in English & Spanish required (CEFR B2).

Responsabilidades

• Supervise staff to ensure quality in-store experience.
• Drive store performance through customer interaction and sales.
• Provide coaching to Brand Reps and Stock Associates.

Conocimientos

Customer Focus

Communication

Interpersonal Skills

Fashion Trend Knowledge

Stress Tolerance

Multi-Tasking

Educación

High School Diploma / G.E.D.

Descripción del empleo

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

Schedule varies weekly, with at least 20-25 hours per week. Availability on Saturdays, Sundays, and certain holidays is required. During peak times, hours may increase to support business needs.

Requisitos

• High School Diploma / G.E.D. preferred
• At least 1 year of retail experience preferred
• No supervisory/managerial experience required
• CEFR B2 Fluency in English & Spanish required

Qualifications

• Customer Focus
• Communication & Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing, Assertiveness, Flexibility, Stress Tolerance
• Poise & Ambition
• Multi-Tasking & Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic & Knowledge of Omni Channel Services

Additional Information

What You’ll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Career Advancement Opportunities
• Training & Development
• Celebrating You as You Are

Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer.