Hollister - Key Lead, Bonaire

ABERCROMBIE AND FITCH; Aldaya; Presencial; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

Una empresa innovadora busca un Key Lead para brindar una experiencia excepcional a los clientes en la tienda. Este rol implica supervisar las operaciones diarias, guiar al equipo y asegurar que se cumplan los objetivos de ventas. Con un enfoque en la atención al cliente y el trabajo en equipo, tendrás la oportunidad de crecer en un entorno dinámico y diverso. Además, disfrutarás de beneficios competitivos, un horario flexible y oportunidades de desarrollo profesional. Si te apasiona la moda y quieres marcar la diferencia, esta es la oportunidad perfecta para ti.

Servicios

Bonificación por ventas trimestrales

Descuento en mercancía

Horario flexible

Oportunidades de avance profesional

Oportunidad de convertirse en afiliado de marca

Capacitación y desarrollo

Un equipo global que celebra tu individualidad

Formación

• Se prefiere diploma de secundaria y al menos 1 año de experiencia en retail.
• Habilidades en atención al cliente y comunicación son esenciales.

Responsabilidades

• Actuar como supervisor en la tienda y guiar a los representantes de marca.
• Asegurar una experiencia de calidad para los clientes en la tienda.

Conocimientos

Atención al cliente

Comunicación

Interacción interpersonal

Conocimiento de tendencias de moda

Adaptabilidad

Capacidad de multitarea

Ética laboral

Educación

Diploma de secundaria/G.E.D.

Herramientas

Sistema de punto de venta

Descripción del empleo

Company Description

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Nuestro propósito corporativo, ''estamos aquí para acompañarte en el camino de ser y convertirte en quien eres'', impulsa nuestras marcas centradas en el cliente y a nuestros equipos a nivel global.

Our Values

We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

1. Product Knowledge & Brand Awareness
2. Business Understanding
3. Proactive Thinking
4. Attention to Detail
5. Register/Point of Sales use
6. Asset Protection
7. Visual Displays
8. System Skills

Work Schedule Requirements

Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

1. Education- High School Diploma/ G.E.D. equivalent preferred
2. Retail Experience- At least 1 year of retail experience is preferred.
3. Supervisor/ Managerial Experience- No supervisory/ management experience is required.
4. Customer Focus
5. Communication
6. Interpersonal Interaction
7. Fashion Trend Knowledge
8. Outgoing
9. Assertiveness
10. Adaptability/Flexibility & Stress Tolerance
11. Poise & Ambition
12. Multi-Tasking
13. Applied Learning
14. Promoting Diversity & Inclusion
15. Work Ethic
16. Omni Channel Services

Additional Information

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

1. Quarterly Sales Incentive Bonus
2. Merchandise Discount
3. Flexible Schedule
4. Opportunities for Career Advancement
5. Opportunity to Become a Brand Affiliate
6. Training and Development
7. A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.