HO Business & Programmes in Customer Service and Support

Airbus Helicopters; Albacete; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

Airbus Helicopters España, SA is seeking a Professional in the Customer Account and Service Management domain to lead strategic initiatives, manage performance, and develop new business opportunities. The role emphasizes delivering daily operations stability, fleet availability, contract execution, and elevated customer satisfaction while operating in a bilingual English/Spanish environment.

Permanent position with a focus on governance, risk awareness, and integrity as core values, reflecting

Responsabilidades

• Manage and lead S&S P&L, SOP exercises, Business Performance, new Business Developments and Offers
• Consolidate PSO view for securing daily operations through Plateaus, Fleet Availability monitoring, Contract. Execution and Customer Satisfaction
• Language: English and Spanish (negotiation level)

Descripción del empleo

Job Description:

• Manage and lead S&S P&L, SOP exercises, Business Performance, new Business Developments and Offers
• Consolidate PSO view for securing daily operations through Plateaus, Fleet Availability monitoring, Contract. Execution and Customer Satisfaction
• Language: English and Spanish (negotiation level)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters España, SA

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Customer Account and Service Management

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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