High-Tech Community Manager

beBeeSpecialist; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company in community engagement is seeking a Community Engagement Specialist to manage social media and lead workshops. This remote position requires over 4 years of relevant experience, fluency in English and Spanish, and familiarity with Sprinklr and Meta Business. The role offers a flexible compensation package and opportunities for professional growth in high-tech international projects.

Servicios

Flexible compensation package

Personalized career development

Dynamic work environment

Opportunities for growth

International projects

Formación

• Over 4 years of experience in relevant roles.
• Proven experience in organic and paid campaigns.
• Excellent written and verbal communication skills.

Responsabilidades

• Manage our company's social media accounts and analyze posts.
• Develop and conduct workshops on social customer care.
• Provide end-to-end support for Sprinklr and Meta Business platforms.
• Coordinate customer management processes across departments.
• Create reports on social media activities and recommendations.

Conocimientos

Social media management

Workshop facilitation

Customer service

English (native)

Spanish (fluent)

German (asset)

Educación

University degree or equivalent

Herramientas

Sprinklr

Meta Business

Descripción del empleo

Community Engagement Specialist

We are seeking a highly skilled Community Engagement Specialist to manage our global social media presence and lead trainings for our business units.

This is a remote position based in Spain, offering flexible remuneration and personalized training plans. As a member of our people-focused team, you will have opportunities for professional growth and work on high-tech international projects.

Key Responsibilities :

• Manage our company's social media accounts, analyzing and categorizing posts.
• Develop and conduct workshops on social customer care for our teams.
• Provide end-to-end support for Sprinklr and Meta Business platforms.
• Coordinate customer management processes across departments.
• Create reports on social media activities and provide recommendations for community engagement strategies.

Requirements :

University degree or equivalent.

Over 4 years of experience in relevant roles.

Native English proficiency and fluency in Spanish, with German as an asset.

Familiarity with Sprinklr and Sprinklr service module, as well as Meta Business.

Proven experience in customer service, including organic and paid campaigns.

Excellent written and verbal communication skills.

What We Offer :

Remote work from Spain.

Flexible compensation package and personalized career development plan.

A dynamic work environment with opportunities for growth.

International projects of high technological value.