Help Desk Analyst (English-Speaking)

Nexa; Badalona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Nexa is looking for a passionate Technical Support Specialist fluent in English who thrives on solving technical challenges. Join a dynamic team to provide top-tier IT assistance and support Microsoft and Cloud technologies. You will play a crucial role in ensuring user satisfaction and efficient problem resolution.

Servicios

Dynamic and multicultural work environment

Extensive training in cutting-edge technologies

Excellent career development opportunities

Flexible working options

Formación

• Strong knowledge and hands-on experience with Microsoft Cloud technologies.
• Proficiency in data formats (CSV, XML, JSON, etc.).
• Clear and professional communication in English (written and spoken).

Responsabilidades

• Provide top-tier technical assistance and troubleshooting to end-users.
• Support and maintain Microsoft environments including Microsoft Office, Outlook, OneDrive, Exchange, and SharePoint.
• Handle incidents involving data formats and file compatibility.

Conocimientos

Microsoft Cloud technologies

Data formats

Clear communication in English

Proactive mindset

Descripción del empleo

Join to apply for the Help Desk Analyst (English-Speaking) role at Nexa

Join to apply for the Help Desk Analyst (English-Speaking) role at Nexa

We're Hiring : Technical Support Specialist (English-Speaking) and one of the following languages : Italian, Polish, Spanish, Hungarian, or Czech

Location : Spain

Full-time | English fluency required C2

Are you passionate about IT support and thrive on solving technical challenges? We’re looking for a Technical Support Specialist with strong experience or training in Microsoft and Cloud technologies to join our growing team.

Key Responsibilities :

• Provide top-tier technical assistance and troubleshooting to end-users
• Support and maintain Microsoft environments including :
• Microsoft Office
• Outlook
• OneDrive
• Exchange
• SharePoint
• Microsoft Windows
• Handle incidents involving data formats and file compatibility
• Communicate clearly with users to resolve issues efficiently

What We’re Looking For :

• Strong knowledge and hands-on experience with Microsoft Cloud technologies
• Proficiency in data formats (CSV, XML, JSON, etc.)
• Clear and professional communication in English (written and spoken)
• A proactive, solution-oriented mindset

What We Offer :

• Full-time contract (39 hours per week), Monday-Friday
• A dynamic and multicultural work environment
• Extensive training in cutting-edge technologies and highly demanded market skills
• Excellent career development opportunities, both nationally and internationally

Why Join Us?

Collaborative and international team environment

Opportunities for growth and continuous learning

Flexible working options

If you're experienced with these platforms and ready to make an impact, we want to hear from you!

Apply now or reach out for more info.

TechSupport #Microsoft #CloudSupport #ITJobs #Hiring #TechnicalSupportSpecialist #RemoteJobs

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Information Services

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