Head of Strategic Partnerships

Mangopay; Madrid; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

A leading fintech company, Mangopay, is looking for a Head of Strategic Partnerships to drive partner growth across Europe. This hybrid role involves managing partnership networks, enhancing lead generation, and reinforcing Mangopay's market positioning. The ideal candidate will have substantial experience in payments, fintech, and contract negotiation, with a strong orientation towards strategic thinking and client relations.

Formación

• Experience in payments, fintech, e-commerce, or marketplaces.
• First-hand experience negotiating contracts.
• Familiarity with CRM solutions, preferably Salesforce.
• Fluent or very strong proficiency in English.

Responsabilidades

• Drive partner network growth and revenue increase.
• Manage day-to-day partnership activities.
• Set KPIs for partnerships and ensure their achievement.

Conocimientos

Payments

Fintech

E-commerce

Contract Negotiation

KPI Development

Strategic Thinking

Client Orientation

Fluency in English

Herramientas

CRM Solutions

Descripción del empleo

Head of Strategic Partnerships (Madrid, Berlin, or London)

Madrid, London, Berlin

Founded in 2013, Mangopay offers a flexible, wallet-based payment platform designed for businesses with complex, multi-party fund flows. We help platforms and fintechs securely manage payments, fund distribution, and payouts, improving operational efficiency and ensuring compliance. With over €110 billion in processed transactions and 250 million end users, Mangopay is recognised as a leader in fintech innovation.

Our team of 300+ people is spread across offices in Madrid, Paris, Warsaw, Berlin, Luxembourg and London. We're growing fast and looking for talented individuals to join us in tackling the exciting challenges ahead. At Mangopay, you’ll be part of a supportive, diverse team committed to building scalable solutions and driving change in the fintech space.

Job Description

Actively drive our partner network and contribute to the growth of Mangopay by accelerating the acquisition and qualified lead generation of enterprise merchants across Europe and the UK via select partners. Mangopay is looking to reinforce its European growth team by recruiting an experienced Partnership expert who will contribute to the sales performance, the revenue increase, and help position Mangopay as the expert for platforms.

Demonstrating leadership, strategic thinking, and being client-oriented will be the keys to success for this strategic position at Mangopay. Reporting directly to the VP Commercial & Operations and part of the partnership committee reporting to the executive committee, the Head of Partners is responsible for managing and expanding our network of relevant partners across the region and making an important contribution to the company's total gross revenue.

There are two types of partnerships that this role will be involved in :

1. Commercial partnerships (e.g., affiliate partnerships) - the key focus area : These partnerships can bring in new customers (lead generation) and payment volume / revenue.

2. Payments-related downstream partnerships : The focus on these partnerships should be on cost reductions, optimization, and long-term technological setup.

What will you be doing?

Build a commercially-focused structure for Mangopay’s partnership network

• Set KPIs / metrics for the partnerships function
• Creation and execution of a roadmap for the future of strategic partnerships at Mangopay
• Set up commercially-focused contract structures that drive revenue for Mangopay and our partners
• Be able to size the opportunity of new partnerships and mobilize the new business to generate incremental revenue
• Collaborating cross-functional across Mangopay teams, including Sales, Customer Success, Marketing, Product, and Solutions Engineering, among other teams, to design an ideal strategic partnership program

Manage the day-to-day of Mangopay’s partnership network

• The main point of contact for our strategic partners to build and nurture a long-term relationship.
• Support the VP Commercial & Operations and the sales teams in building and shaping an efficient lead generation strategy through key partners
• Model and maximize the lead generation through the partnership network

What skills and experience do you need?

• Payments, fintech, e-commerce, platforms, and / or marketplace experience
• First-hand experience negotiating contracts
• Experience establishing metrics / KPI oriented scorecards
• Familiar with CRM solutions (e.g. Salesforce)
• Hands-on, self-starting personality
• Easily strikes a balance between thinking strategically and executing tactically
• Fluent or very strong proficiency in English

Hiring Process

• HR Call
• Interview with VP Commercial & Operations
• Case study (if applicable)
• Interview with the CCO

This role is hybrid and has an expectation to spend a majority of workdays in the office or with partners.

Interested in this position? Apply without a second thought!

We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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This role is hybrid with at least 2 days in the office in Madrid, London and Berlin only. Is that something you are able to do?

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