Head of Sales & Growth, en Pleez

Hanbai.io; Madrid; A distancia; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

This innovative firm is seeking a Head of Growth to drive customer success and sales for a transformative platform in the European restaurant industry. In this role, you will lead teams, optimize strategies, and implement high-impact initiatives that directly contribute to revenue growth. With a strong focus on customer needs, you will thrive in a fast-paced startup culture where execution is key. Enjoy the flexibility of remote work, direct access to leadership, and the opportunity to make a significant impact in a rapidly evolving market. If you're ready to take on challenges and shape the future, this is the role for you.

Servicios

Health insurance

Flexible retirement plan

Extra holidays

Full remote weeks

Formación

• 2 to 5 years of experience in Sales, Growth, or Customer Success.
• Customer-centric approach with strong communication and leadership skills.

Responsabilidades

• Lead and scale the Customer Success team for retention and expansion.
• Optimize revenue growth by refining the SMB Sales strategy.

Conocimientos

Sales experience

Growth strategy

Customer Success

Communication skills

Leadership skills

B2B SaaS knowledge

Resilience

Adaptability

Spanish language proficiency

English language proficiency

Descripción del empleo

As Head of Growth at Pleez, you'll take full ownership of our Customer Success (CS) and SMB Sales teams, driving acquisition, retention, and revenue expansion at a rapid pace. You’ll work closely with our clients, refine our go-to-market strategies, and spearhead high-impact growth initiatives.

This is a role for builders and doers — if you thrive in fast execution, love scaling operations, and aren’t afraid to get your hands dirty, this is your chance to shape the future of the European restaurant industry.

Your Core Responsibilities

• Lead and scale the Customer Success team to maximize retention and expansion.
• Optimize and drive revenue growth by refining the SMB Sales strategy.
• Own and execute high-priority growth initiatives alongside leadership.
• Collaborate cross-functionally to improve product adoption and customer success.
• Develop playbooks, automation, and scalable processes to enhance efficiency.

What We’re Looking For

• 2 to 5 years of experience in Sales, Growth, or Customer Success, ideally in B2B SaaS or a fast-growing startup.
• High execution speed – you move fast, prioritize effectively, and deliver results.
• Customer-centric approach – you deeply understand clients' needs and drive value.
• Resilience & adaptability – you embrace challenges and have a bias for action.
• Strong communication & leadership skills – you’ll manage teams and work closely with executives.
• Language Proficiency – Spanish and English are a must! Portuguese is a strong plus!
• Bonus points if you have – Experience in the restaurant/hospitality industry or marketplaces.

Why Join Us?

• Massive opportunity – We’re transforming the European restaurant industry.
• High ownership & impact – Work on the most critical revenue-driving initiatives.
• Fast-paced startup culture – No bureaucracy, just execution.
• Direct access to leadership – Collaborate with top decision-makers.
• Health insurance with Alan – Because your well-being matters.
• Flexible retirement plan – Plan for the future on your terms.
• Extra holidays – 24/12 and 31/12 are always off.
• Full remote weeks – Enjoy time off during key holidays and summer.

About Pleez

At Pleez, we help restaurants optimize their delivery business through data-driven insights and AI-powered automation. Our platform provides:

• Competitor data restaurants don’t have access to.
• Machine learning-backed recommendations on pricing, promos, and menu optimization.
• AI-powered features like automatic menu images and dish descriptions.

With Pleez, restaurants put their delivery channels on autopilot — so they can focus on what they do best: cooking amazing food.