Head of Platform Operations & Reliability

Destiny group; Ribadeo; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Dstny is seeking an Operations Manager to own end-to-end operational performance of its services. You will lead a team of engineers and drive reliability, automation, and service delivery across SRE, DevOps, and platform operations.

You will define KPIs, manage on-call rotas, and push continuous improvement with a focus on scalability, security, and cross-functional collaboration with Engineering, Product, and Security teams.

Qualifications

• Proven experience leading Operations, SRE, or platform engineering teams.
• Strong track record managing cloud-native production environments.
• Deep understanding of incident management, monitoring, and service reliability.
• Experience driving operational improvements, automation, and efficiency gains.
• Strong stakeholder management and cross-functional collaboration skills.

Responsibilities

• Own the availability, performance, and reliability of all production services.
• Define and manage operational KPIs, SLAs, and SLOs, ensuring clear visibility of service health.
• Lead incident management processes, including escalation, coordination, and root cause analysis.
• Drive a culture of continuous improvement, ensuring issues are resolved permanently.
• Improve and scale deployment, release, and change management processes.
• Establish and maintain operational standards, runbooks, and documentation.
• Drive automation and standardisation to improve efficiency and reduce manual effort.
• Ensure security, access controls, and compliance readiness.
• Collaborate with Engineering, Product, and Security teams to align operational priorities.
• Be part of the on-call rota for operational issues.
• Manage and optimise a 24/7 on-call model to ensure resilience and accountability

Skills

Operations leadership

SRE / DevOps

Cloud-native environments

Incident management

Automation

Stakeholder management

On-call management

Tools

AWS

Azure

Kubernetes

Prometheus/Grafana

CI/CD pipelines

Terraform

Job description

Dstny is seeking an Operations Manager to own end-to-end operational performance of its services. You will lead a team of engineers and drive reliability, automation, and service delivery across SRE, DevOps, and platform operations.

You will define KPIs, manage on-call rotas, and push continuous improvement with a focus on scalability, security, and cross-functional collaboration with Engineering, Product, and Security teams.