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Amazon is seeking a Hardware Support Engineer for its Barcelona facility to collaborate on optimizing robotics system performance. This role encompasses troubleshooting, preventive maintenance, and the development of monitoring tools to enhance reliability and safety in fulfillment and transportation operations. With opportunities for travel and hands-on support, the ideal candidate should possess a solid engineering background and experience in mechatronics.
Hardware Support Engineer, MSP CX Support
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Description
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet.
The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team supports internal fulfillment and transportation network customers relying on advanced robotics technology. In this role, you will collaborate with product development and reliability, maintenance, and engineering teams to optimize robotics system performance. Your responsibilities include launching new systems, developing preventative maintenance procedures, ensuring spare parts availability, monitoring system performance, troubleshooting, sharing best practices, and driving continuous improvement across Amazon's network.
You will develop standard operating procedures, performance metrics, and feedback mechanisms to enable team scaling. You will work closely with technical support and regional managers to ensure safety, reliability, and performance of robotics technology. The role requires the ability to work independently in a fast-paced, complex environment with multiple tasks.
Key job responsibilities
Basic Qualifications
Preferred Qualifications
Amazon is an equal opportunity employer committed to diversity. We value your passion for invention and innovation. For privacy details, see our Privacy Notice. If you need workplace accommodations, visit this page.
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