GZ-231 | Front Desk & Executive Assistant

Juno House; Santiago de Compostela; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Juno House, a members' club in Santiago de Compostela, seeks an energetic Executive Assistant to manage member relations and front desk operations. This role requires strong hospitality skills, proficiency in Catalan and Spanish, and excellent organizational abilities. Ideal candidates will thrive in a dynamic, supportive environment focused on achieving high service standards.

Servicios

Celebration and rewards for hitting milestones

Formación

• Background in hospitality, luxury goods, or tourism required.
• Fluent in Catalan and Spanish; proficient in English.
• Incredible attention to detail and excellent time-management.

Responsabilidades

• Manage front desk operations and greet members.
• Handle complaints and manage member experiences.
• Coordinate and organize staff meetings.

Conocimientos

Communication

Organizing

Problem Solving

Herramientas

Microsoft Office

CRM

Descripción del empleo

Juno House is a members’ club founded with the mission to inspire, empower and enable women to come together and thrive collectively. Guided by our philosophy of ‘collaboration versus competition,’ we are a community of women with a shared passion for making things happen, both locally and globally. At Juno House, you will find inspiring spaces designed for personal and professional growth created for the busy woman looking to streamline her day in a chic international setting.

As a company, we are dedicated to improving work / life balance for members and employees alike. Opening in April 2022, we are hiring an Executive Assistant for member relations.

The Basics

Juno House is hiring for an energetic and proactive front desk Executive Assistant (EA) to work directly with the Operations Manager. This role is member-focused and requires hospitality training. The ideal candidate is detail-oriented, organized, friendly, and a fast learner with a natural smile and ability to make people feel comfortable.

Responsibilities

• The face of Juno House, the heart of the front desk.
• Covers a rotating schedule to ensure the desk is always covered, with excellent service.
• Excellent guest reaction skills, managing complaints or uncomfortable situations.
• Greet members when they arrive and provide an excellent experience alongside the membership team.
• Work hand in hand with other departments, like membership events, to hit sales targets for both membership growth and events.
• Manage space rentals and use the software tool to book members in when they arrive.
• Project manage and oversee tasks from start to finish and on schedule.
• Organize staff meetings and update calendars.
• Perform basic admin duties including printing, sending emails, and orders.
• Maintain a high level of discretion in handling confidential information.

About You

• Background in one of the following fields : hospitality, luxury goods / retail, tourism.
• Skilled at planning, organizing, prioritizing, and executing simultaneous projects and activities.
• Good communication and interpersonal skills, plus emotional intelligence.
• Native in Catalan and Spanish and proficient in English.
• Solution-oriented and reliable professional.
• Incredibly detail-oriented with excellent time-management skills.
• Digital native : Microsoft Office including Excel, CRM skills a bonus.
• Flexible; able to adapt to quickly changing situations.

We are a start-up with big goals. Juno House employees who work hard, especially in year one, will be celebrated (and rewarded) each time we hit a membership and hospitality milestone.

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