Guided Surgery Professional

beBeeCoordinator; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global company is seeking an experienced Guided Surgery Services Coordinator to enhance customer service in dental implant procedures. This pivotal role involves managing treatment plans, delivering technical support and product demonstrations, ensuring effective communication with dentists, and contributing to a hybrid work environment. Ideal candidates will have dental-related experience and excellent communication skills.

Servicios

Meal Allowance

Private Health Insurance

Pension Plan

Daycare Vouchers

Learning & Development Program

Formación

• Experience as a dentist, lab technician, or dental assistant.
• Fluency in English and Italian; additional languages a plus.
• Strong customer service skills and passion for serving others.

Responsabilidades

• Liaise with referring dentists and manage treatment planning.
• Provide technical support and product demonstrations.
• Assist with installation of digital dentistry tools.

Conocimientos

Customer Service

Communication

Dental Implant Assistance

IT Affinity

CAD/CAM Knowledge

Herramientas

Guided Surgery Planning Software

Descripción del empleo

We are seeking an experienced Guided Surgery Services Coordinator to join our team. As a key member of our global organization, you will play a vital role in the success of our business by providing exceptional customer service and support.

About the Role

As a Guided Surgery Services Coordinator, you will be responsible for serving as the primary liaison to referring dentists, managing all aspects of Level I and II treatment planning. This includes evaluating CBCT scans, developing treatment plans for a range of case complexities, and presenting viable options in virtual consultations.

You will also provide technical support, product demonstrations, and installation assistance for our Digital Dentistry portfolio, including guided surgery software, CAD tools, 3D printing, and integration with centralized production workflows and existing customer systems.

The position is based in Barcelona, and you will work closely with our global team to ensure seamless communication and coordination.

Required Skills and Qualifications

• Dentist, lab technician or dental assistant experience assisting with dental implant surgery or dental implant restorative experience.
• Any combination of assisting with dental implant surgery or dental implant restorative experience.
• IT and dental CAD / CAM affinity would be a plus as would experience with any Guided Surgery Planning Software.
• Fluency in English and Italian; other European language will be a plus.
• Strong communicator and able to engage and converse clearly with customers remotely.
• Possess a passion to serve others and exhibit a service-oriented disposition.
• Possess excellent customer service skills on the phone, in person, and through email.
• Competitive compensation package : We recognize and reward your contributions with a salary and bonus structure aligned to your experience and the impact you create.
• Permanent contract : Enjoy long-term stability and the opportunity to grow your career in a supportive, forward-thinking environment.
• Hybrid work model : Benefit from flexible, partially remote working arrangements that support work-life balance and autonomy.
• Meal allowance : Monthly meal support to help cover your everyday needs, whether working on-site or remotely.
• Private life, health, and dental insurance : Comprehensive coverage for you (and optionally your family), because your wellbeing matters.
• Pension plan : We invest in your future with a company-supported retirement savings plan.
• Daycare vouchers (tickets guardería) : Support for your family life through childcare assistance.
• Learning & development program : Access continuous learning opportunities through internal and external training and professional development programs to support your growth and ambitions.

About Us

We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, etc. are considered without regard to racial or ethnic origin, gender, religion or belief, disability, age or sexual identity.