Guest / Booking Manager

Mojo Estates; Málaga; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

Mojo Estates, specializing in premium holiday rentals, seeks a proactive Booking Manager / Assistant to oversee daily operations and enhance guest experiences. This role involves managing bookings, communicating with guests, and supporting team activities in a dynamic environment. The ideal candidate is organized, customer-oriented, and comfortable using digital tools. Opportunities for professional development and a vibrant team atmosphere are provided.

Servicios

Private Health Insurance

Ongoing training opportunities

Great team atmosphere

Formación

• Experience in customer service or hospitality (vacation rentals is a plus).
• High level of English proficiency.
• Driving license is a must.

Responsabilidades

• Manage bookings across platforms (Airbnb, Booking.com, etc.).
• Coordinate housekeeping and maintenance teams.
• Handle guest issues and manage reviews.

Conocimientos

Customer service

Organizational skills

Communication

English

Digital tools proficiency

Herramientas

Property management systems

Descripción del empleo

About Mojo Rentals Mojo Rentals is a Danish fast-growing company specializing in the management of premium holiday rentals on the Costa del Sol. With over 60 properties under management and a dynamic team, our mission is to offer exceptional experiences for both homeowners and guests.

Job Description We are looking for a highly organized, proactive, and customer-oriented Booking Manager / Assistant to join our team. This person will play a key role in the daily booking operations, guest communications, and supporting the overall rental experience from inquiry to check-out.

Responsibilities

• Manage daily bookings across various platforms (Airbnb, Booking.com, company website, etc.)
• Communicate with guests before, during, and after their stay
• Coordinate arrivals / departures, housekeeping, and maintenance teams
• Provide administrative support (updating calendars, contracts, databases, basic invoicing)
• Handle guest issues and manage reviews after check-out
• Support the operations team and assist in homeowner relations when needed

Requirements

• Ideally, previous experience in customer service, reservations, or tourism / hospitality (vacation rentals experience is a plus)
• High level of English (spoken and written); additional languages are a bonus
• Excellent communication and organizational skills
• Confident using digital tools and property management systems (experience with Avantio, Guesty, or similar is a plus)
• Availability to work on weekends or public holidays when needed and rotative shifts
• Driving license is a must

What We Offer

• A place in a young, dynamic, and growing team
• Ongoing training and opportunities for professional development
• Great team atmosphere and diverse projects
• Private Health Insurance
• Salary according to experience

Contact here or email your cv or video-presentation at