Graduate - Solution Customer Success Management (limited employment up to 6 months)

Graduate - Solution Customer Success Management (limited employment up to 6 months)

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

• Serve as a key member of the Solution Customer Success Management F&S EMEA South Europe team and business assistant to the leadership team.
• Implement key action plan to increase visibility on our business, transparency and coordination of key initiative.
• Demonstrate capacity to learn and absorb the complexity of SAP F&S business and ability to adapt to SAP environment.
• Demonstrate leadership in coordinating complex action plans and report them efficiently to Solution Customer Success Management F&S EMEA leadership.
• Help to maximize communication and alignment on Business Goals and KPI across Solution Customer Success Management F&S EMEA.
• Reports regularly to the Head of Solution Customer Success Management F&S EMEA & South Europe and its leadership team, build improvement plan.
• Deploy personal initiative and talents to suggest action plan to improve efficiency and mobilization from the team.
• Acquire broad and deep knowledge of SAP F&S spend management process and SAP Intelligent Enterprise and solutions.
• Develop proficiency around the SAP Business Networks and procurement lines of business in the cloud.
• Actively participate with employee review processes, both at the initiative and company levels.
• Demonstrate passion and motivation towards the practice improvement initiative, deploy energy and empathy to the Solution Customer Success Management F&S EMEA team in the region and across region.

Position is limited up to 6 months with possibility of extension up to 1 year.

What you bring

• Recent graduate (last 3 years) with Bachelor’s Degree or MBA.
• 1 or 2 years of experience could be interesting through a combination of technology, procurement and / or sales management assistant is an advantage.
• Past experience inside or delivering enterprise solutions.
• Past technology experience in the following areas including Business Analytics, Sourcing, Procurement, Finance, Treasury and Supply Chain, strongly preferred.
• Experience in business to business commerce and networked business models.
• Experience in a services-based, matrix organization.
• Past experience into PMO related to business transformation and / or IT project.
• Exposure to multicultural scenarios / international work experience a plus.
• English and Spanish proficiency level mandatory.
• Very good organizational and communication skills needed.

Meet your team

We are currently seeking a Bachelor's or MBA degree holder for a pivotal role to support our reporting / dashboarding development and to assist our Head of Solution Customer Success Management for F&S EMEA & South Europe in managing the regional and cluster F&S business. This role, designed as a 12 months mission, can also be filled through a Master's in Business Administration (MBA) internship based in Spain.

To improve our commercial processes and efficiencies, the following areas of work have been identified :

• Development and assistance in managing the business Dashboard for EMEA & South Europe Customer Success Management leadership.
• Coordination of key initiatives and action plans for EMEA & South Europe regions.
• Development of skills with CSP tools.
• Coordination of significant leadership & team meetings.

The specifics of each goal will be provided once the resource is onboarded, and the individual will be given a clear list of objectives and a timeline for achieving them following a brief training period.

The role reports to the Head of Solution Customer Success Management for F&S South Europe. The successful candidate will enjoy the freedom to manage his / her time and will be offered the opportunity to connect with F&S SCSP team members as well as the broader SAP F&S organization. As a critical team member, they will need to handle accurate reporting and work to make an impact on SAP F&S EMEA Business.

Opportunities for growth are abundant, including the possibility of travel to attend key meetings and gain exposure to the SAP F&S corporate environment.

This is an SAP global, strategic, paid, limited placement that provides candidates with opportunities to find purpose in their careers.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.