Graduate Field Service Engineer – Chromatography, LC/GC

Jobtailor; Barcelona; Presencial; EUR 42.000 - 66.000; Jornada completa

Descripción de la vacante

Jobtailor is seeking a field-based Service Engineer to support pharmaceutical customers across Catalonia. You will install and optimize hardware/software, implement analytical method workflows, and provide proactive training and service to ensure peak performance of chromatography equipment.

The role requires travel up to 75%, fluency in Spanish and English, and a proactive, customer-focused mindset. You will collaborate with cross-functional teams to deliver solutions and ensure compliance at

Formación

• Completed university degree within the last 24 months in Chemistry, Biochemistry, Biotechnology or similar.
• Strong hands-on experience operating chromatography equipment.
• Experience with computer/software/server connected equipment.
• Proactive and self-driven mindset.
• Willingness to travel 75% of the time.
• Full proficiency in Spanish.
• High level of English.
• Driver's license.
• Consent to participate in and meet Agilent-approved credentialing requirements necessary to access customer sites.

Responsabilidades

• Support pharmaceutical customers across Catalonia in laboratory environments.
• Install and optimize hardware, software, network products and configurations.
• Implement analytical method workflow solutions at customer sites.
• Diagnose and resolve product and application method performance problems.
• Perform maintenance and compliance verification.
• Deliver hardware and software customer training.
• Advise customers on preventive maintenance and configurations affecting product performance.
• Address customer service requests and communicate proactively before, during and after service.
• Collaborate with Support, Sales, Marketing and R&D teams to provide customer solutions.
• Deliver internal technical trainings, seminars and workshops for field engineers when needed.

Conocimientos

Chromatography Equipment Operation

Analytical Method Workflow

Hardware Installation

Software Optimization

Network Configuration

Performance Diagnosis

Compliance Verification

Preventive Maintenance

Technical Training

Customer Solutions Development

Laboratory Equipment

Computer-Connected Equipment

Server Systems

Educación

Bachelor's degree in Chemistry/Biochemistry/Biotechnology or similar

Herramientas

Chromatography Equipment

Laboratory Equipment

Server Systems

Descripción del empleo

• Support pharmaceutical customers across Catalonia in laboratory environments
• Install and optimize hardware, software, network products and configurations
• Implement analytical method workflow solutions at customer sites
• Diagnose and resolve product and application method performance problems
• Perform maintenance and compliance verification
• Deliver hardware and software customer training
• Advise customers on preventive maintenance and configurations affecting product performance
• Address customer service requests and communicate proactively before, during and after service
• Collaborate with Support, Sales, Marketing and R&D teams to provide customer solutions
• Deliver internal technical trainings, seminars and workshops for field engineers when needed

Requirements

• Completed university degree within the last 24 months in Chemistry, Biochemistry, Biotechnology or similar
• Strong hands-on experience operating chromatography equipment
• Experience with computer/software/server connected equipment
• Proactive and self-driven mindset
• Curiosity and willingness to learn new products and services
• Strong soft skills capabilities for this customer-facing role
• Full proficiency in Spanish
• High level of English
• Driver's license
• Consent to participate in and meet Agilent-approved customer/vendor credentialing requirements necessary to access customer sites
• Willingness to travel 75% of the time

Demonstrates expertise in chromatography equipment operation and analytical method workflow solutions, with strong customer service skills and the ability to deliver technical training. Proficient in both Spanish and English, with a proactive approach to problem-solving and collaboration across teams.

Highest-signal resume keywords

• Chromatography Equipment Operation
• Analytical Method Workflow Solutions
• Customer Training Delivery
• Bilingual Proficiency in Spanish and English
• Customer Service Skills

ATS Optimization Keywords

Hard Skills

• Chromatography Equipment
• Analytical Method Implementation
• Hardware Installation
• Software Optimization
• Network Configuration
• Performance Diagnosis
• Compliance Verification
• Preventive Maintenance
• Technical Training
• Customer Solutions Development

Soft Skills

• Proactive Mindset
• Curiosity
• Customer-Facing Skills
• Self-Driven Attitude
• Collaboration

Certifications & Qualifications

• Driver's License
• Agilent-Approved Credentialing

Industry Keywords

• Pharmaceuticals
• Laboratory Environments
• Field Engineering
• Technical Support
• Customer Service

Tools & Technologies

• Laboratory Equipment
• Computer-Connected Equipment
• Server Systems