Google Workspace Support Engineer

Devoteam; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading European consultancy in Barcelona is looking for a skilled Google Workspace Deployment/Support Engineer to manage and support Google Workspace solutions. The ideal candidate should have 3+ years of IT support experience, proficiency in scripting, and strong problem-solving skills. This role offers a competitive salary and opportunities for professional growth.

Formación

• 3+ years of experience in IT support or system administration.
• Experience with Google Workspace migration and administration.
• Proficiency in scripting languages such as Python or JavaScript.

Responsabilidades

• Manage Google Workspace deployments and migrations.
• Provide technical support for Google Workspace applications.
• Create documentation for Google Workspace processes.

Conocimientos

Google Workspace deployment

Technical support

Problem-solving

Scripting (Python, JavaScript)

Cloud computing technologies

Communication skills

Educación

Bachelor's degree in Computer Science or related field

Google Workspace Administrator certification

Descripción del empleo

Company Description

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology.
Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first class technological tools but always with the proximity and professionalism of a team that acts as a guide along the way.
Devoteam has been committed to technology at the service of people for more than 30 years. With more than 11,000 people in the group, in 25 countries in Europe, the Middle East and Africa.

Job Description

We are seeking a skilled Google Workspace Deployment/ Support Engineer. In this role, you will be responsible for implementing, managing, and supporting Google Workspace solutions for our organization and clients.

• Plan, execute, and manage Google Workspace deployments and migrations
• Provide technical support and troubleshooting for Google Workspace applications and services
• Develop and implement best practices for Google Workspace administration and security
• Collaborate with cross-functional teams to ensure smooth integration of Google Workspace with existing IT infrastructure
• Create and maintain documentation for Google Workspace processes and procedures
• Conduct user training sessions and create educational materials on Google Workspace features
• Monitor system performance and implement optimizations as needed
• Stay up-to-date with the latest Google Workspace features and updates
• Assist in developing automation scripts and integrations using APIs to enhance workflow efficiency
• Participate in on-call rotations to provide after-hours support when required

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Google Workspace Administrator certification or willingness to obtain within 6 months of hiring
• 3+ years of experience in IT support, system administration, or similar role
• Proven experience with Google Workspace deployment, migration, and administration
• Strong knowledge of cloud computing technologies and IT infrastructure
• Excellent troubleshooting and problem-solving skills
• Proficiency in scripting languages such as Python or JavaScript
• Experience with API integration and automation
• Solid understanding of networking concepts and protocols
• Strong project management and organizational skills
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Experience with change management and user training is a plus
• Fluency in English and Spanish is beneficial