Google Workspace Change Management

We are seeking a dynamic Google Workspace Change Management professional. In this role, you will lead the implementation and adoption of Google Workspace tools across our organization, ensuring a smooth transition and maximizing user productivity.

Responsibilities

• Develop and execute comprehensive change management strategies for Google Workspace implementation
• Collaborate with stakeholders to identify and address potential barriers to adoption
• Create and deliver training programs to support user adoption of Google Workspace tools
• Analyze user adoption metrics and provide regular reports on progress and areas for improvement
• Manage communication plans to keep all levels of the organization informed about changes and benefits
• Work closely with IT teams to align change management activities with technical implementation timelines
• Develop and maintain change management documentation, including user guides and best practices
• Continuously assess and refine change management approaches based on user feedback and adoption rates
• Act as a subject matter expert on Google Workspace features and functionality
• Provide ongoing support to ensure sustained adoption and utilization of Google Workspace tools

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or related field; Master's degree preferred
• 1-3 years of experience in change management, preferably in IT or SaaS environments
• Strong knowledge of Google Workspace applications (Gmail, Google Drive, Google Docs, Sheets, Slides, Meet, etc.)
• Demonstrated experience in change management methodologies and best practices
• Excellent project management skills with the ability to manage multiple initiatives simultaneously
• Strong analytical skills with the ability to interpret data and create actionable insights
• Outstanding communication and presentation skills, with the ability to engage audiences at all levels
• Google Workspace certification is highly desirable
• Experience with change management in cloud-based productivity suites
• Knowledge of organizational development principles
• Familiarity with training and adoption strategies for software implementations
• Fluency in English and Spanish is required
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Strong problem-solving skills and attention to detail

Additional Information

It would also be valuable to have experience giving training in Microsoft 365 and/or knowledge of change management methodology implemented in other technology companies.