Global Talent Development Lead

beBeeOperational; Madrid; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global financial services company is seeking a Senior People Operations Manager in Madrid, Spain. You will lead a high-performing team, focusing on employee satisfaction and operational efficiency. The ideal candidate should have experience in managing teams globally and a strong track record in process optimization. The role offers a hybrid working environment to balance personal and work commitments and ensures collaboration and engagement with global teams.

Servicios

Flexible work arrangements

Remote work opportunities

Tools for global collaboration

Formación

• Experience managing teams within a global organization.
• Track record of leading a high-performing team.
• Ability to communicate a vision and inspire support.

Responsabilidades

• Build and lead a high-performing team.
• Attract and develop team members.
• Champion a service-driven approach to prioritize employee satisfaction.

Conocimientos

People leadership skills

Team management

Business process optimization

Service delivery automation

Data analytics

Attention to detail

Problem-solving mindset

Herramientas

HR technology

Descripción del empleo

Senior People Operations Manager

As a steward of our company's unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping our employees succeed, we contribute to our success.

This role requires a strategic thinker with a hands-on approach, strong team leadership skills, and a passion for continuous improvement. You will collaborate closely with global and regional leaders to ensure alignment and consistency across our operations and programs.

Your Responsibilities :

1. Build, lead and inspire a high-performing team, fostering a culture of excellence, accountability and trust.
2. Attract, coach and develop team members, supporting professional growth and career advancement.
3. Champion a high-impact, service-driven approach that prioritizes employee satisfaction and operational efficiency.
4. Deliver measurable business value through enhanced efficiency, automation and process improvement.
5. Monitor and evaluate key performance indicators to track, manage and improve existing metrics and identify future measurement opportunities to inform business decisions.
6. Collaborate with the global Director of Operations to coordinate the global operations roadmap and priority planning in conjunction with key partners.
7. Partner with leaders to establish best-in-class strategy and practices for delivering employee programs.

Requirements :

• Excellent people leadership skills with experience managing teams within a global organization.
• Proven track record of leading a high-performing team and a strong ability to coach and mentor team members.
• Ability to develop a vision, communicate it, and inspire supporters of our company's philosophies.
• Proven experience in business process optimization, service delivery automation, and data analytics.
• Adept at using HR technology and data to inform decisions and improve service.
• High attention to detail, problem-solving mindset, and a commitment to continuous improvement.

We offer a hybrid work environment that gives you the opportunity to work remotely and collaborate in-person each week. Our flexible work arrangements allow you to balance your work and personal life effectively. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.