Global Surety Operations & Client Services Specialist

Swiss Re - Schweizerische Rückversicherungs-Gesellschaft; Madrid; Híbrido; EUR 27.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based bonus

Descripción de la vacante

Swiss Re Corporate Solutions seeks an International Surety Specialist to join our hybrid team in Madrid. You will manage task assignments, triage emails, and ensure accurate payment allocations in Surety, supporting timely client responses for global corporate clients and brokers.

The role requires experience in transaction administration within finance, strong organizational skills, and fluency in English and German.

Formación

• Completed commercial education – banking specialist or economics/international trade.
• First experience in Trade Finance or banking.
• Prior client-facing experience in finance.
• Proficiency in English and German (reading, writing, speaking).
• Good computer skills with Microsoft Office, especially Excel.

Responsabilidades

• Manage task assignments and perform email triaging.
• Ensure accurate payment allocations in Surety.
• Review client requests and allocate to sub-teams.
• Assign requests to appropriate sub-team.
• Segregate new transaction requests and amendments from general inquiries.
• Coordinate with internal and external stakeholders (clients and brokers).
• Analyze emails and documents to determine transaction type (new, amendments, inquiries).
• Process and allocate client payments in line with requirements; support reconciliation.
• Resolve discrepancies or escalate booking issues promptly.
• Assist clients on account statements and payment inquiries.

Conocimientos

Transaction administration

Client servicing

Interpersonal skills

English proficiency

German proficiency

Educación

Commercial education (banking specialist or economics/international trade)

Herramientas

Microsoft Office

Descripción del empleo

Swiss Re Corporate Solutions seeks an International Surety Specialist to join our hybrid team in Madrid. You will manage task assignments, triage emails, and ensure accurate payment allocations in Surety, supporting timely client responses for global corporate clients and brokers.

The role requires experience in transaction administration within finance, strong organizational skills, and fluency in English and German.