Global Program Manager, Enterprise Technology

Visa; Madrid; Hybrid; EUR 59,000 - 97,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pension

Life Insurance

Annual Leave

Wellness Program

Job summary

Visa is seeking an experienced Program / Engagement Manager to lead complex, multi-country enterprise engagements in the financial services sector. You will provide program leadership across hosted and on-premise environments, coordinating cross-functional teams and executive governance to deliver value for customers.

You will manage scope, budgets, and schedules, build strong relationships with stakeholders, and ensure regulatory and security requirements are met while traveling to key

Qualifications

• Proven experience leading complex, customer-facing programs across multiple workstreams and locations.
• Strong program and project management capability, including planning, RAID, budgets and reports.
• Experience coordinating stakeholders across product, engineering, data, implementation and support.
• Experience with contracts/Statements of Work, budgets and forecasting.
• Fluent in Spanish and English with willingness to travel for governance and milestones.

Responsibilities

• Lead complex programs and strategic customer engagements across multiple countries, translating objectives into delivery strategy.
• Own the integrated programme plan, milestones, dependencies, resources and capacity across workstreams.
• Direct end‑to‑end delivery from initiation to go‑live and transition to support.
• Establish and lead governance, including executive steering committees and health reporting.
• Act as senior contact for customer and Visa leadership, building trusted relationships and clear recommendations.
• Own commercial/financial performance, including SOWs, budgets, forecasts, invoicing and change control.
• Manage risks, issues and cross‑functional dependencies; drive recovery plans for at‑risk projects.
• Oversee hosted and on‑premise delivery, addressing security, compliance, regulatory and testing needs.
• Champion customer value and coach PMO teams to improve delivery capabilities.

Skills

Program management

Stakeholder leadership

Agile

Risk management

Security & compliance knowledge

Spanish language

English language

Job description

Visa is seeking an experienced Program / Engagement Manager to lead complex, multi-country enterprise engagements in the financial services sector. You will provide program leadership across hosted and on-premise environments, coordinating cross-functional teams and executive governance to deliver value for customers.

You will manage scope, budgets, and schedules, build strong relationships with stakeholders, and ensure regulatory and security requirements are met while traveling to key