Global Product Manager - Microsoft Managed Services

SoftwareONE; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Microsoft Managed Services Product Manager to lead their global portfolio. This role involves managing the entire lifecycle of Microsoft-based services, driving innovation, and collaborating with various stakeholders to ensure successful product launches. The ideal candidate will have significant experience in product management, particularly within the Microsoft ecosystem, and a strong passion for customer-centric solutions. Join this dynamic team and contribute to shaping the future of managed services in a cloud-first world, where your strategic insights will help customers thrive in their digital transformation journeys.

Formación

• Multiple years' experience in product management in Microsoft or managed services.
• Strong understanding of Microsoft technologies and service delivery models.

Responsabilidades

• Own and manage the lifecycle of Microsoft Managed Services portfolio.
• Analyze customer needs and market trends to refine service offerings.

Conocimientos

Product Management

Microsoft Technologies

Leadership

Strategic Thinking

Customer-Focused Solutions

Communication Skills

Agility

Descripción del empleo

SoftwareOne is in the middle of an exciting transformation journey, becoming one of the fastest-growing global platform, solution, and technology service providers. We offer a full suite of solutions to help organisations transform their technology landscape, and optimise their technology investments, in an increasingly software-defined and cloud-first world. Combining this with our legacy of being a trusted partner to >

65,000 customers globally, means that our growth is only just beginning!

The role

We are looking for a Microsoft Managed Services Product Manager to lead and manage the global portfolio of our Microsoft-based managed services. As part of our high-performing global team, you will play a crucial role in shaping the direction of our managed services offering, driving market-leading solutions, and helping our customers thrive in the digital world.

Key Responsibilities:

• Product Management & Strategy: Own and manage the end-to-end lifecycle of SoftwareONE’s Microsoft Managed Services portfolio, from ideation through productisation, launch, and iteration.
• Customer & Market Insights: Analyse customer needs and market trends to inform product development and continuously refine service offerings.
• Service Development & Innovation: Lead the ideation and development of new services, ensuring they meet market demands and customer expectations across a variety of Microsoft solutions.
• Stakeholder Collaboration: Work closely with internal stakeholders, including sales, delivery teams, and marketing, to ensure alignment and support the successful launch of new offerings.
• Revenue & Profitability: Define and manage the commercial aspects of each service, ensuring profitable growth through cost management and market-driven pricing strategies.
• Vendor & Partner Management: Collaborate with third-party vendors and partners to ensure the seamless integration of services and the development of joint offerings.
• Global Team Leadership: Coordinate with global teams across regions to ensure consistency, quality, and scalability of services delivered to customers worldwide.

What we need to see from you:

• Experience: Multiple years' experience in product management, preferably in the Microsoft or managed services space. Strong understanding of Microsoft technologies, service delivery models, and licensing frameworks.
• Leadership: Demonstrated ability to lead cross-functional teams, motivate indirect reports, and collaborate effectively across geographies and business units.
• Strategic Thinking: Ability to define and execute product strategies that align with both customer needs and business goals, driving both innovation and profitability.
• Customer-Focused: A passion for delivering customer-centric solutions, with experience gathering feedback and iterating based on customer insights.
• Communication Skills: Strong written and verbal communication skills, with the ability to present to executive stakeholders and lead discussions with technical and non-technical teams.
• Agility: Comfortable working in an agile environment, with the ability to pivot and adapt to changing market conditions and customer demands.

If you’re a strategic thinker with a passion for Microsoft solutions and managed services, and you’re ready to take your career to the next level, we’d love to hear from you!

Job Function: Software & Cloud

Accommodations: SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.