Global Pre-Sales Lead: Bid Governance & Transformation

SITA; Barcelona; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Flex Week

Flex Day

Flex-Location

Employee Wellbeing

Professional Development

Competitive Benefits

Job summary

SITA is seeking a SGS Pre-Sales Senior Manager to lead and transform the pre-sales organization across GEOs, ensuring timely, high-quality input for opportunities. You will manage a global team, govern bid processes, and align service designs with financial objectives and the SGS target operating model.

The role focuses on governance, risk visibility, standardization, and continuous improvement, with a strong emphasis on collaboration with sales, delivery, and product teams.

Qualifications

• 8–10+ years of experience in IT services, pre-sales, service design, bid support, solution assurance or service operations.
• Bachelor’s degree in Business, Engineering, Information Technology, Service Management or a related field.
• Leadership and transformation experience.
• Proven success leading distributed teams and managing multiple concurrent RFPs, renewals and complex opportunities under tight deadlines.
• Strong experience in service support model development, operational costing, contractual service schedules, risk management and bid governance.
• Demonstrated ability to influence senior Sales, Operations, Product, Finance, Legal and Delivery stakeholders in a global matrix organization

Responsibilities

• Lead and own SGS pre-sales support to the GEOs, establishing clear engagement models, service levels, priorities and escalation paths.
• Build strong working relationships with GEO Sales, Bid Management, Solution Design, SGS teams, and conduct regular joint reviews of pipeline, performance and improvement actions.
• Represent SGS pre-sales in governance forums and senior stakeholder discussions for strategic or high-risk opportunities.
• Oversee the SGS Pre-Sales pipeline from qualification through proposal, governance approval, negotiation and handover; ensure resources are assigned based on business priority, complexity, risk and capacity.
• Ensure timely and accurate SGS inputs to RFx opportunities, including service support models, sizing, costs, assumptions, dependencies, risks and mitigation actions.

Skills

Leadership

Pre-Sales

Bid Management

Service Assurance

Risk Management

Executive Communication

Stakeholder Management

Influence & Negotiation

Performance & Capacity Management

Change & Continuous Improvement

Education

Bachelor's degree in Business, Engineering, Information Technology, Service Management

Tools

CRM

CPQ

Bid Tracking Tools

Data Analytics

Automation & AI

Job description

SITA is seeking a SGS Pre-Sales Senior Manager to lead and transform the pre-sales organization across GEOs, ensuring timely, high-quality input for opportunities. You will manage a global team, govern bid processes, and align service designs with financial objectives and the SGS target operating model.

The role focuses on governance, risk visibility, standardization, and continuous improvement, with a strong emphasis on collaboration with sales, delivery, and product teams.