Global Operations Excellence Leader: Automation & Controls

Swiss Re

Madrid

Hybrid

EUR 60,000 - 100,000

Full time

3 days ago
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Benefits offered by this job

Performance-based bonus
Hybrid work model

Job summary

Swiss Re in Madrid seeks a Senior Operational Excellence Lead to drive global transformation of operations with a hybrid working model. You will shape operational control design and automation, crafting scalable, technology-enabled solutions across processes, systems, and data.

Collaborating with Operations Run, Risk & Compliance, and Digital & Technology, you translate complex requirements into practical specifications, lead end-to-end solution development, and establish measures to sustain

Qualifications

  • Experience in operational control design within financial services or complex operational environments.
  • Ability to translate operational and control requirements into functional specifications and implementable technology solutions.
  • Practical experience using GenAI tools to enhance productivity and solution development.
  • Strong stakeholder engagement and cross-functional collaboration to drive end-to-end improvements.

Responsibilities

  • Drive operational control design and automation, assessing existing controls and identifying simplification opportunities.
  • Translate complex challenges into practical business solution designs and specifications.
  • Partner with Operations Run, Risk & Compliance, and Digital & Technology to develop scalable automation solutions.
  • Lead solution development from analysis to testing, implementation, and adoption with measurable outcomes.
  • Identify opportunities for process optimization and technology-enabled improvements.
  • Build trusted relationships with senior stakeholders to align on options and priorities.

Skills

Operational control design
Process risk mitigation
Automation
GenAI tools
Stakeholder engagement
English fluency
Analytical skills
Data analytics tools

Tools

Workflow automation
Automation platforms

Job description

Swiss Re in Madrid seeks a Senior Operational Excellence Lead to drive global transformation of operations with a hybrid working model. You will shape operational control design and automation, crafting scalable, technology-enabled solutions across processes, systems, and data.

Collaborating with Operations Run, Risk & Compliance, and Digital & Technology, you translate complex requirements into practical specifications, lead end-to-end solution development, and establish measures to sustain

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