Global Mobility Expert, Spain

Jobbatical; Madrid; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

Join Jobbatical as a Mobility Specialist to enhance the relocation experience for clients and talents. In this role, you'll provide consultations, train colleagues, and manage relocation processes within a rapidly growing AI-driven immigration company. Your experience in client-facing roles and fluency in Spanish and English will help you thrive in this innovative environment.

Servicios

Solid compensation package with company options

Wellness and educational perks

YOLO days on top of generous annual holiday days

Any hardware you need: Mac, headphones

Annual offsite and other fun team events

Formación

• Proven experience in providing settle-in services and housing search.
• Fluent in Spanish and English with knowledge of additional languages a plus.
• Strong attention to detail and ability to prioritize tasks.

Responsabilidades

• Provide relocation assessments and consultations for clients and talents.
• Train colleagues in relocation-related topics.
• Manage relocation cases with high quality support.

Conocimientos

Communication

Project management

Empathy

Descripción del empleo

Are you experienced in corporate relocation, and wanting to be driving the future of the industry, as part of a fast growing, AI technology driven Immigration company?

Company Description

Are you experienced in corporate relocation, and wanting to be driving the future of the industry, as part of a fast growing, AI technology driven Immigration company?

We are a diverse and growing team of 50 people, currently delivering in-house immigration across Europe. We would be looking for you to ensure that our talents and clients have a wow relocation experience by making immigration and relocation processes as smooth and seamless as possible.

You need to be willing and ready to work remotely from home office or co-working space.

Moving to a new country is as easy as booking a flight!

Jobbatical is using AI and automation to make the employee visa and relocation process faster and less expensive, so businesses can hire whoever they want, from wherever they want. Jobbatical today is the go-to immigration and relocation partner for tech startups and traditional companies alike. Our team is on a mission to make moving to a new country as easy as booking a flight. The best way to do that is by making the hardest part of relocating to another country – immigration – ridiculously easy.

We help clients like N26, Pipedrive, and Travelperk to relocate people to 30+ countries and are backed by some of the best investors in the world including Union Square Ventures, Inventure, Karma VC, Swiss Post Ventures, et al.

Job Description

Your responsibility areas :

• Provide relocation related assessments and consultations for both clients, talents and colleagues.
• Participate in sales meetings / conferences / company meetings, providing your immigration and relocation expertise to them.
• Train your colleagues with relocation related topics and assessments.
• Support your colleagues and the team in escalations and other situations that may arise as needed. Own improvement process to decrease the amount of possible escalations.
• Manage relocation cases as with high quality in each moment depending on the profile of the talent, company or individual.
• Coordinate translations and any other services with our providers. Seek and close a provider when needed, with assistance from the Manager. Seek for opportunities to provide services in house and better rates.
• Seek and execute opportunities to consistently reduce COSG in the company.
• Build and maintain relocation and immigration processes, workflows and guidelines.
• Update and keep up to date with our platform.
• Support the Global Mobility Team with the adequate tasks that they need help with
• All above is not limited to the assigned market of work. Experts should be able to contribute, educate and demonstrate all tasks listed above on a Global level.

Qualifications

What helps you to succeed in this role :

• Proven experience in providing settle-in services, including housing and temporary accommodation search, appointment scheduling for local registration (empadronamiento), fingerprinting, EU citizen registration certificates, and support with household moves
• You are a Spanish speaker, but are also a fluent communicator in English. Other languages are a plus
• You are an excellent communicator in person and over written correspondence
• You have a natural ability to connect with foreign talent and empathize with their struggles
• You have project management skills like independence in running your work, are keen to take initiative, are good with strict timelines, and have strong attention to detail
• You are comfortable with working with IT solutions
• You know how to prioritize & focus
• You are comfortable with working remotely

Desired :

• You have experience in a client-facing position
• You have experience in multicultural and international environments
• You have lived abroad and you understand the challenges that the talents relocating to Spain are facing

Additional Information

Why Join Jobbatical?

Innovative Environment : Be part of a forward-thinking team that's redefining global mobility

Growth Opportunities : Expand your skills and grow with a company that's scaling rapidly

Impactful Work : Play a key role in shaping our global mobility processes and contributing to our success

You can learn more about the company and the team here : offer to you includes :

• Solid compensation package with company options
• Possibility to work among passionate professionals who change the world of immigration
• A lot of international challenges to help you grow and thrive
• Wellness and educational perks
• YOLO days on top of generous annual holiday days
• Any hardware you need : Mac, headphones, etc
• Annual offsite and other fun team events

We’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Software Development

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