Global Logistics Coordinator - DACH (m / f / d)

TN Spain; Almería; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in Spain is seeking a sales support professional to manage the sales order process and ensure customer satisfaction. This role involves close interaction with various teams, requiring strong communication skills and SAP expertise. The position offers a permanent contract with competitive remuneration and the opportunity for hybrid working conditions.

Servicios

Competitive remuneration

Stable employment conditions – permanent contract

Ticket restaurants credit card

Modern office in attractive location

International exposure in the organization

Home office – hybrid model

Formación

• Fluent in German and English, both written and verbal.
• Ability to work under pressure and adapt to change.

Responsabilidades

• Manage sales order process ensuring adherence to corporate guidelines.
• Liaise with various teams for timely dispatch of orders.
• Assist with customer queries and invoicing issues.

Conocimientos

Communication

Organizational Skills

Attention to Detail

Customer Relationship Management

Adaptability

Educación

Experienced in SD, MM and Supply Chain SAP modules (R / 3 or HANA)

Herramientas

SAP

MS Office

Descripción del empleo

• Manage the sales order process through to billing using the SAP status reports ensuring that the corporate guidelines on the method of shipment are adhered to.
• Ensure that the sales orders are processed within agreed deadlines and that customers and the sales team are informed of delivery dates and any subsequent changes.
• Liaise with Sales and Technical Support to ensure that all deliveries are carried out in line with customer expectations.
• Liaise with Purchasing, Warehouse, Sales and Support to ensure timely dispatch of orders.
• Ensure that quotations are raised by the sales team for any order to be processed.
• Assist with the prompt resolution of customer queries and credit notes to aid the cash collection process.
• Ensure that all Sales Reps and / or customers receive a confirmation of order and that all details are checked to minimize errors in invoicing.
• Assist with customer complaints and warranties issues to ensure customer satisfaction.
• Ensure that subscriptions are invoiced timely and efficiently.
• Ensure that all issued information, whether written or verbal, is both accurate and authorized.
• Ensure that all work is carried out in accordance with the company’s quality system.
• Maintenance of comprehensive filing system in SAP.
• Archiving and disposal of aged records in accordance with company policy.
• Other duties as may be required by the Team Leader or Operations Manager.

EDUCATION / QUALIFICATIONS / EXPERIENCE / COMPUTER SKILLS :

• Ability to build and maintain relationships with key customers.
• Experienced in using SD, MM and Supply Chain SAP modules (R / 3 or HANA).
• Excellent communication skills, both verbal and written.
• Excellent PC skills including MS Office.
• Confidence to work on own initiative.
• Organized and thorough with good attention to detail.
• Ability to work under pressure.
• Need to be adaptable to meet the dynamic and changing needs of the business.

LANGUAGE :

• German and English (fluent written and verbal) is a pre-requisite.
• Any further language is a strong advantage.

OFFER :

• Competitive remuneration.
• Stable employment conditions – permanent contract.
• Ticket restaurants credit card.
• Modern office in an attractive location in Barcelona.
• International exposure in the organization.
• Home office – hybrid model.

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