Global It Support Manager

buscojobs España; Barcelona; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic Global IT Support Manager to oversee IT support processes and functions. This role is crucial for ensuring that IT services are reliable, available, and secure. You will lead a team, manage support operations, and strategically plan to maintain high-quality services. If you are passionate about IT support and have a knack for problem-solving, this opportunity offers a chance to make a significant impact in a fast-paced environment.

Formación

• Experience in IT support management with a focus on ITSM processes.
• Proficient in troubleshooting and customer service.

Responsabilidades

• Lead IT support operations ensuring reliability and scalability.
• Provide technical support and assistance to clients.

Conocimientos

Technical Support

Customer Assistance

Troubleshooting

Issue Resolution

Open-source Software

Field Support

Fire Security Systems

Educación

Bachelor's Degree in IT or related field

Descripción del empleo

Global IT Support Manager

Location: Barcelona, Catalonia

The global IT support manager is responsible for leading Hyperion’s ITSM support processes and functions to ensure the Hyperion IT support is reliable, available, scalable, and secure. This role involves oversight of support operations, team management, and strategic planning to maintain high-quality IT support services.

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