Global IT Infrastructure Service Owner & Solution Architect (d/m/f)

Ams Osram; Getafe; Presencial; EUR 90.000 - 120.000; Jornada completa

Descripción de la vacante

Ams Osram is seeking a Global Infrastructure Service Owner and Solution Architect to lead OpenShift and virtualization platforms globally. You will govern lifecycle management, ensure SLAs and compliance, and collaborate with external providers to maintain high availability.

Ideal candidates have 5+ years in IT infrastructure, deep OpenShift/Kubernetes expertise, and experience with VMware/virtualization platforms, ITIL/DevOps practices, and strong stakeholder communication in English.

Formación

• Bachelor’s or Master’s degree in Computer Science, Information Technology or related field.
• Minimum 5+ years of experience in IT infrastructure with strong conceptual work and defining technical approaches.
• Profound understanding of IT infrastructure core technologies (storage, backup, networking).
• Deep expertise in OpenShift/Kubernetes, container orchestration and virtualization platforms (e.g., VMware vSphere, Red Hat Virtualization).
• Experience managing external service providers in a global enterprise environment.
• Understanding of ITIL, DevOps and Agile methodologies.
• Project management skills for Network & Datacenter design/built projects.
• Excellent communication, negotiation, and stakeholder management skills.
• Excellent command of oral and written business English.

Responsabilidades

• Act as the primary owner of OpenShift and VMware/Virt. infrastructure services globally.
• Define and maintain service strategy, architecture, and lifecycle with IT and business alignment.
• Establish and monitor SLAs, KPIs, and OLAs with external partners.
• Lead service reviews, audits, and continuous improvement with external provider.
• Drive incident and problem management escalations and root cause analysis.
• Collaborate with cybersecurity teams to implement security controls and patching.
• Design and evolve scalable, secure OpenShift platforms and virtualization environments (VMware/Hyper-V/KVM).
• Contribute to budget planning, cost optimization, and capacity forecasting for infra services.

Conocimientos

OpenShift expertise

Kubernetes expertise

External service provider management

ITIL/DevOps/Agile

Stakeholder management

Security collaboration

Budget & capacity planning

Educación

Bachelor’s or Master’s degree in Computer Science/IT or related field

Herramientas

OpenShift

VMware vSphere

Red Hat Virtualization

KVM

Descripción del empleo

Central Functions support the board as well as the business in achieving its strategic objectives. These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more.

We are seeking a skilled and strategic Global Infrastructure Service Owner and Solution Architect (d/m/f) to lead the design, governance, and lifecycle management of our global OpenShift Container platforms and large-scale virtualization environments. This role is pivotal in steering and managing an external service provider responsible for the day-to-day operations, ensuring alignment with business goals, SLAs, and compliance standards. Please note that this position can be filled in Spain, Romania, Malaysia or Philippines:

• Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally
• Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and business objectives
• Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance
• Lead service reviews, audits, and continuous improvement initiatives with the external provider
• Drive incident and problem management escalations, root cause analysis, and resolution planning
• Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
• Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM)
• Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services

• Bachelor’s or Master’s degree in Computer Science, Information Technology or related field
• Minimum 5+ years of experience in IT infrastructure, with strong experience in conceptual work and defining technical approaches. Profound understanding of IT infrastructure core technologies, e.g. storage, backup, networking
• Deep expertise in OpenShift/Kubernetes, container orchestration and/or virtualization platforms (e.g., VMware vSphere, Red Hat Virtualization)
• Proven experience managing external service providers in a global enterprise environment
• Understanding of ITIL, DevOps and Agile methodologies
• Project management skills for Network & Datacenter design/built projects
• Excellent communication, negotiation, and stakeholder management skills
• Excellent command of oral and written business English