Global Fan Experience Strategist

Kosmos; Barcelona; Presencial; EUR 45.000 - 75.000; Jornada completa

Descripción de la vacante

Kings League is seeking a Fan Experience Manager to lead the strategy and execution of matchday fan experiences across global leagues. You will identify opportunities to deepen supporter engagement and unlock commercial value, coordinating with internal teams to deliver high-impact activations on game days.

You will balance strategic planning with hands-on delivery, using feedback and performance data to refine the experience and drive consistency across markets.

Formación

• Demonstrable experience in marketing, events or fan engagement.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Passion for sports and enhancing fan experiences.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment and manage multiple projects.

Responsabilidades

• Lead the fan experience strategy for Kings League matchdays.
• Identify opportunities to increase supporter engagement and generate commercial value.
• Ensure fan experience plans are delivered effectively and aligned with objectives and timelines.
• Develop business cases for new fan experience initiatives.
• Monitor progress with KPIs and report outcomes.
• Collaborate with internal stakeholders to align fan experience with brand and activations.
• Lead execution and enhancements of the matchday experience across global leagues.
• Plan, develop and implement engagement initiatives.
• Gather and analyze fan feedback and performance data for continuous improvement.
• Source vendors and partner with operations, commercial, product and marketing.

Conocimientos

Marketing & events

Data analytics

Fan engagement

Communication

Team collaboration

CRM knowledge

AI platforms familiarity

Marketing tools

Microsoft Office

Herramientas

CRM systems

AI platforms

Marketing tools

Microsoft Office

Descripción del empleo

Kings League is seeking a Fan Experience Manager to lead the strategy and execution of matchday fan experiences across global leagues. You will identify opportunities to deepen supporter engagement and unlock commercial value, coordinating with internal teams to deliver high-impact activations on game days.

You will balance strategic planning with hands-on delivery, using feedback and performance data to refine the experience and drive consistency across markets.