Fan Experience Manager - Kings League

Kings League; Barcelona; Híbrido; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Kings League is seeking a Fan Experience Manager to lead the strategy and execution of our matchday fan experience across global leagues, identifying opportunities to deepen supporter engagement and unlock commercial value.

You will balance big-picture strategy with hands-on delivery, using fan feedback and performance data to continuously refine the experience, while coordinating with internal stakeholders to deliver high-impact activations on matchdays.

Formación

• Demonstrable experience in marketing, events, or fan engagement.
• Strong analytical skills to interpret data and derive insights.
• Passion for sports and enhancing fan experiences.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and collaborate with teams.

Responsabilidades

• Lead fan experience strategy across global leagues.
• Develop plans to increase supporter engagement and commercial value.
• Coordinate with stakeholders to align brand and activations.
• Monitor progress with KPIs and report outcomes.
• Source vendors and partner with operations, commercial, product and marketing.

Conocimientos

Fan engagement

Marketing strategy

Data analysis

Communication

Project management

CRM familiarity

Microsoft Office

Herramientas

CRM systems

Marketing tools

AI platforms

Descripción del empleo

ABOUT THE KINGS LEAGUE

Kings League has become a global phenomenon that has revolutionized and elevated sport and entertainment to a new dimension. A new 7-a-side football league with teams chaired by the world's best streamers and content creators, with revolutionary rules aimed at uniting the best of football and e-sports.

Passionate, optimist, open-minded and disruptive, we reimagine the game every day, all together.

ABOUT THE ROLE

As Fan Experience Manager, you will lead the strategy and execution of Kings League's matchday fan experience across our global leagues - identifying opportunities to deepen supporter engagement and unlock commercial value, while coordinating with internal stakeholders to deliver consistent, high-impact activations on matchday. You'll balance big-picture strategy with hands-on delivery, using fan feedback and performance data to continuously refine the experience.

Key Responsibilities:

1. Lead Fan Experience Strategy

• Identify opportunities to increase supporter engagement and generate additional commercial value through the matchday experience.
• Ensure fan experience plans and matchday initiatives are delivered effectively and align with agreed objectives and timelines.
• Develop business cases and proposals for new fan experience initiatives and matchday enhancements.
• Monitor project progress, tracking key performance indicators, and reporting on outcomes.
• Work with internal stakeholders to align fan experience with overall brand, commercial partnerships, and activations on matchdays.

2. Fan Experience Execution

• Lead the enhancement of the Kings League matchday fan experience across our global leagues, continuously upgrading experience for loyal fans.
• Plan, development and implementation of matchday fan engagement initiatives.
• Contribute ideas and insights to help shape an engaging and consistent matchday experience for supporters.
• Gather and analyse fan feedback and performance data to identify opportunities for continuous improvement.
• Source vendors and partner with operations, commercial, product and marketing to deliver engaging events.

Qualifications:

• Demonstrable experience in a similar role within marketing, events, or fan engagement.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Passion for sports and enhancing fan experiences.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite, and familiarity with CRM systems, relevant AI platforms and other marketing tools

Diversity & Inclusion commitment

At Kings League we strongly believe in building an inclusive and diverse work environment, where everyone can develop their full potential. We are committed to integrating people with any profile, independently of gender identity, sexual orientation, ethnicity, origin and/or disability status, and fostering a team where everyone has the opportunity to contribute and grow. If you meet the requirements of the position, we invite you to send us your application; we value the richness that diversity brings and look forward to welcoming your talent and experience.