Global ERP Deployment Lead (Hybrid)

6084-Janssen Research & Development, LLC Legal Entity; Madrid; Hybrid; EUR 62,000 - 106,000; Full time

Job summary

Janssen Research & Development, LLC is seeking an IM Transcend Deployment Manager to lead global ERP deployments across multiple workstreams in a highly matrixed healthcare environment. This hybrid role is based in Cork, Ireland with alternate hubs in Madrid, Spain and Lisbon, Portugal.

You will partner with business, technology, testing, change management, and governance teams to ensure on-time, high-quality deployments aligned with program standards.

Qualifications

• Minimum of a Bachelor’s/University or equivalent degree is required; MBA or advanced degree, or focused degree in Business, Supply Chain, Operations, Engineering, Information Systems, or a related field is preferred
• Certifications preferred: Project Management (PMP, FPX, or equivalent), Agile, Lean, Six Sigma, or SAP
• Minimum 6 years of relevant work experience
• Demonstrated experience in Project Management and/or Program Management
• Experience with an ERP deployment and/or business transformation
• Customer Service and/or Commercial Contracting, Billing, and Pricing knowledge
• Experience in Supply Chain, Operations, or related leadership role
• Proven track record to lead complex initiatives in highly matrixed organizations, influencing stakeholders and driving alignment across teams through strong communication and presentation skills
• Experience within pharmaceutical, healthcare, medical device, or other highly regulated environments (e.g., cGMP, SDLC)

Responsibilities

• Lead deployment planning and execution across global ERP releases and functional workstreams, developing and managing integrated deployment plans, KPIs, deliverables, and readiness activities
• Monitor deployment progress, identify risks and issues, and drive resolution to ensure successful delivery against program objectives and timelines
• Support deployment governance, stage-gate reviews, and release readiness assessments while ensuring adherence to Transcend methodologies, standards, and operating procedures
• Coordinate status reporting, executive communications, and leadership updates, maintaining transparency of risks, issues, assumptions, and dependencies
• Partner with business, technology, testing, compliance, change management, training, cutover, and hypercare teams to ensure coordinated deployment execution
• Influence stakeholders and facilitate decision-making across highly matrixed global teams to drive alignment and achieve deployment objectives
• Identify, assess, and mitigate deployment risks and cross-functional dependencies, raising critical issues and driving timely resolution
• Maintain executive-ready reporting and deployment health metrics to support informed decision-making and effective governance
• Promote standardization, simplification, and adoption of deployment best practices across releases and workstreams
• Drive continuous improvement initiatives that enhance deployment efficiency, scalability, operational excellence, and future release success
• Develop and document Contracting, Pricing, and Billing user requirements with acceptance criteria
• Demonstrate ability to work independently, prioritize, and effectively meet deadlines with little supervision
• Map Contracting, Pricing, and Billing business processes with a focus on testing, reporting, and documenting findings
• Provide Contracting, Pricing, and Billing support on best practices implementation and rollout to all Regions
• Visually design communication content based on best practices to efficiently showcase Contracting and Pricing Customer Service team successes and ensure consistent messaging in the communication campaigns

Skills

Agile Decision Making

Analytics Insights

Cross-Functional Collaboration

Expectation Management

Leadership

Organizational Project Management

Organizing

Process Improvements

Program Management

Project Management Methodology (PMM)

Project Management Office (PMO)

Project Management Tools

Project Reporting

Quality Assurance (QA)

Statement of Work (SOW)

Technical Credibility

Education

Bachelor’s degree or equivalent

MBA or advanced degree preferred

Job description

Janssen Research & Development, LLC is seeking an IM Transcend Deployment Manager to lead global ERP deployments across multiple workstreams in a highly matrixed healthcare environment. This hybrid role is based in Cork, Ireland with alternate hubs in Madrid, Spain and Lisbon, Portugal.

You will partner with business, technology, testing, change management, and governance teams to ensure on-time, high-quality deployments aligned with program standards.