Global Customer Master Data Lead & Governance

Keysight Technologies; Barcelona; Presencial; EUR 60.000 - 85.000; Jornada completa

Descripción de la vacante

Keysight Technologies is seeking a Customer Master Data Supervisor to lead a global CDM team responsible for end-to-end customer records—from setup to data cleansing and archiving. You will balance daily oversight with governance, ensuring data quality and regulatory compliance across regions.

The role requires ERP proficiency, strong Excel and Power BI skills, and the ability to drive process improvements across Sales, Finance and IT in a multinational environment.

Formación

• Bachelor’s degree in Business Administration, Finance, IT, or Data Management.
• 5+ years in Master Data Management or Contact Center.
• ERP proficiency in Oracle, Salesforce, SAP or similar systems.
• Advanced Excel skills (VLOOKUP, PivotTables) and data visualization (Power BI, Tableau).
• Knowledge of Quote-to-Cash processes and strong attention to detail.
• Ability to influence stakeholders across countries/departments and manage teams across time zones.

Responsabilidades

• Lead and coordinate the CDM team to meet SLAs for record creation and updates.
• Set KPIs, coach staff, and conduct performance reviews; implement controls and processes.
• Serve as escalation point for cross-department data issues (Sales vs Finance).
• Standardize global naming, address formats, and tax documentation requirements.
• Drive data cleansing, governance, and periodic maintenance (dormancy, duplicates).
• Identify opportunities for automation and partner with IT, Sales, and Supply Chain to enable changes.

Conocimientos

ERP proficiency

Excel

Power BI

Data governance

Tableau

Stakeholder management

Educación

Bachelor’s degree in Business Administration, Finance, IT, or Data Management

Herramientas

Oracle

Salesforce

SAP

Power BI

Tableau

Descripción del empleo

Keysight Technologies is seeking a Customer Master Data Supervisor to lead a global CDM team responsible for end-to-end customer records—from setup to data cleansing and archiving. You will balance daily oversight with governance, ensuring data quality and regulatory compliance across regions.

The role requires ERP proficiency, strong Excel and Power BI skills, and the ability to drive process improvements across Sales, Finance and IT in a multinational environment.