Global Customer Experience Intern – Barcelona

Click&Boat; Barcelona; On-site; EUR 10,000 - 12,000; Full time

Benefits offered by this job

Lunch vouchers

Breakfast every Tuesday morning

Barcelona office near Cathedral

Job summary

Click&Boat is seeking a Customer Experience Intern to join our Barcelona office. You will be the first point of contact for owners and tenants, handling inquiries via email and phone, and assist with bookings, changes and issues.

The role offers weekend work on a rolling schedule, extensive training, and exposure to an international team in a fast-growing marketplace. The internship provides hands-on experience in customer support, with opportunities to contribute to service quality and

Qualifications

• Bilingual in French, Italian, Spanish or German and fluent English.
• Customer-facing experience (internship, volunteer, or student job) preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Attend to user inquiries via email and phone, assisting before, during and after rentals.
• Coordinate with Finance Ops for booking modifications and cancellations.
• Support high-quality customer service and gather feedback for process improvements.
• Contribute to team coverage and help maintain smooth operations, including weekends as needed.

Skills

French

Italian

Spanish

German

English

Job description

Click&Boat is seeking a Customer Experience Intern to join our Barcelona office. You will be the first point of contact for owners and tenants, handling inquiries via email and phone, and assist with bookings, changes and issues.

The role offers weekend work on a rolling schedule, extensive training, and exposure to an international team in a fast-growing marketplace. The internship provides hands-on experience in customer support, with opportunities to contribute to service quality and