Global Community Manager — Flexible Hybrid, Growth & Impact

SAMY Iberia; Madrid; Híbrido; EUR 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Hybrid work environment

Global mobility opportunities

Descripción de la vacante

SAMY Iberia is seeking a Community Manager to grow brand communities with a social-first approach, translating strategy into active, relevant conversations across platforms. This is an operational role with strong judgment, supporting the Social Media Manager and strengthening community quality through insights and metrics.

You will monitor conversations, help optimize content calendars, and ensure tone consistency across channels.

Formación

• Experience managing brand communities and monitoring interactions with good judgment.
• Deep understanding of the dynamics, formats, and best practices of major social media platforms.
• Excellent writing skills and ability to adapt tone according to the brand’s identity.
• Understanding of key engagement metrics and sentiment analysis to optimize strategy.

Responsabilidades

• Support monthly content planning alongside the Social Media Manager.
• Provide community insights to optimize the content calendar and copy.
• Identify relevant conversational and cultural opportunities.
• Manage and oversee profiles across Meta, TikTok, WhatsApp, LinkedIn, and other platforms as required.
• Publish content considering each platform’s format, timing, and dynamics.
• Ensure tone consistency and overall profile organization across channels.
• Manage messages, comments, and mentions with agility and sound judgment.
• Develop and update response guidelines aligned with the brand voice.
• Execute outreach actions to amplify conversations when relevant.
• Monitor brand sentiment and ongoing conversations.
• Support reporting through clear analysis of engagement and community metrics.
• Identify alerts and opportunities for continuous improvement in digital management.

Conocimientos

Community management

Social media platforms

Writing skills

Engagement metrics

Social media tools

Video content adaptation

English proficiency

Descripción del empleo

SAMY Iberia is seeking a Community Manager to grow brand communities with a social-first approach, translating strategy into active, relevant conversations across platforms. This is an operational role with strong judgment, supporting the Social Media Manager and strengthening community quality through insights and metrics.

You will monitor conversations, help optimize content calendars, and ensure tone consistency across channels.