Global Client Solutions Lead

TikTok; Madrid; Presencial; EUR 52.000 - 76.000; Jornada completa

Descripción de la vacante

TikTok in Madrid is seeking a Client Solutions Manager for Global Business Solutions on a 6-month fixed-term contract. You will manage client portfolios, identify growth opportunities, and educate clients on TikTok products and insights.

You will collaborate with cross-functional teams to deliver measurable outcomes for partners. Fluency in Spanish and English is essential; prior account management or sales experience is preferred.

Formación

• Experience managing campaigns across multiple advertising solutions, formats, and placements.
• Knowledge and proven experience in strategic planning and sales approaches.
• Experience in a client-facing role, with strong communication and stakeholder management skills.
• High oral and written fluency in Spanish and English, required to communicate with stakeholders and vendors across Spain and Europe.
• Previous experience in account management, client solutions, sales, media planning, or digital advertising roles.
• Self-starter and fast learner, with a proactive mindset and start-up spirit.
• Detail-oriented, with strong organizational skills.
• Ability to coordinate different stakeholder interests, priorities, and requests simultaneously.
• Experience managing highly structured business environments.
• Deep understanding of measurement solutions and how to leverage them to prove TikTok's value to clients.

Responsabilidades

• Build and progressively grow client portfolios by identifying and securing win-win business opportunities across the sales cycle.
• Execute effectively against KPI metrics, targets, goals, and strategic objectives.
• Educate clients and agencies on TikTok products, company updates, platform best practices, and relevant solutions.
• Collaborate with cross-functional teams to implement creative ad solutions for client partners.
• Support relationships with key clients and agency partners across media, creative, and marketing teams.
• Grow existing business and improve campaign performance with product solutions.
• Plan media activations and manage campaign plans, schedules, and budgets.
• Coordinate ad specifications, rates, setup, reporting, and optimization aligned with client objectives.
• Monitor campaign performance and provide reporting and optimization recommendations.

Conocimientos

Campaign management

Strategic planning

Client-facing & stakeholder management

Bilingual Spanish & English

Herramientas

Advertising platforms

Descripción del empleo

TikTok in Madrid is seeking a Client Solutions Manager for Global Business Solutions on a 6-month fixed-term contract. You will manage client portfolios, identify growth opportunities, and educate clients on TikTok products and insights.

You will collaborate with cross-functional teams to deliver measurable outcomes for partners. Fluency in Spanish and English is essential; prior account management or sales experience is preferred.