Global Automation Product Builder

Pluxee; Madrid; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Pluxee, shaping employee benefits and engagement, seeks a Product Builder to join the global Ops Automation Squad within Product & Engineering. You will drive reusable automation, AI-assisted tooling, and common APIs across countries.

You will work with Operations, Finance, Customer Care, IT and global Product, Engineering and Data teams to map processes, prototype with AI, and measure adoption and impact.

Qualifications

• Strong product judgment and a builder mindset.
• Experience improving operational, financial, administrative or internal workflows.
• Ability to understand complex processes and simplify them without losing control.
• Comfort working with APIs, data models, integrations and internal tools.
• Hands-on experience with automation, AI tools, no-code/low-code platforms, SQL, scripting or workflow tools.
• Strong analytical skills and the ability to define and measure business impact.
• Excellent communication skills with both technical and non-technical teams.
• A bias for action: you do not wait for perfect specifications to start learning.
• High ownership: you follow through from problem discovery to reliable delivery, adoption and measurable impact.
• Good judgment around risk, compliance, privacy, data quality and operational control.

Responsabilités

• Work with country Operations, Finance, Customer Care and IT teams, alongside global Product, Engineering and Data, to understand shared needs and product friction.
• Map workflows, edge cases, dependencies and data flows to identify needs addressable by common product capabilities.
• Assess reuse potential, impact and effort, and contribute proposals to global product prioritisation.
• Build and validate prototypes using AI tools, internal tooling, low-code/no-code platforms, APIs, scripts, data analysis or lightweight product interfaces.
• Work with Engineering to build, test and maintain reliable global capabilities following platform standards.
• Define success metrics for each initiative: adoption across countries, time saved, fewer manual steps, lower error rates and better UX.
• Use data and feedback from country teams to size opportunities, inform roadmap decisions and measure outcomes after release.
• Document product behaviour, interfaces, configuration options and usage guidance for country teams.
• Build permissions, auditability, monitoring and appropriate human oversight into the global capabilities delivered.
• Investigate defects in the squad’s delivered capabilities with Engineering and improve reliability and usability over time.

Connaissances

Strong product judgment

Builder mindset

Automation experience

AI tools

No-code/low-code platforms

SQL

Scripting

Workflow tools

Excellent communication

Ownership and bias for action

Outils

Retool

Metabase

SQL

Zapier

Make

n8n

ServiceNow

Zendesk

GitLab

PostHog

Description du poste

Pluxee, shaping employee benefits and engagement, seeks a Product Builder to join the global Ops Automation Squad within Product & Engineering. You will drive reusable automation, AI-assisted tooling, and common APIs across countries.

You will work with Operations, Finance, Customer Care, IT and global Product, Engineering and Data teams to map processes, prototype with AI, and measure adoption and impact.