German-speaking Technical Support

JR Spain; Barcelona; Presencial; EUR 25.000 - 45.000; Jornada completa

Descripción de la vacante

Join a dynamic team in sunny Barcelona as a German-speaking Technical Support Consultant! This role offers an exciting opportunity to work in a fast-paced, multicultural environment while assisting clients with technical issues. Your strong communication skills in both German and English will be crucial as you build lasting relationships with customers. With a focus on empathy and problem-solving, you'll thrive in this inspiring workplace. Enjoy a full-time position with a long-term contract and a relocation bonus for those coming from abroad. Embrace this chance to grow professionally in an international setting!

Servicios

Full-time position (39 hours/week)

Long-term contract

Inspiring, fun workplace

Opportunity to join an international team

Relocation bonus for candidates coming from abroad

Formación

• Strong technical background with excellent communication skills in German and English.
• Experience in managing technical queries and providing solutions.

Responsabilidades

• Act as a B2B consultant, understanding customer challenges and tailoring solutions.
• Manage incoming incidents professionally and courteously.

Conocimientos

German Communication Skills

English Communication Skills

Technical Support

Problem Solving

Customer Relationship Management

Educación

Technical or Engineering Background

Sales Experience

Descripción del empleo

Social network you want to login/join with:

German-speaking Technical Support, Barcelona

Client:

City Job Offers

Location:

Barcelona, Spain

Job Category:

Other

EU work permit required:

Yes

Job Reference:

909231997892480204832460

Job Views:

7

Posted:

31.03.2025

Expiry Date:

15.05.2025

Job Description:

German-speaking Technical Support in Barcelona

Are you looking for an international experience in a fast-moving, high-tech environment? Join us in sunny Barcelona! We are offering a position for a German-speaking B2B Technical Solutions Consultant.

The company: An American corporation providing internet-related services, including search, mapping, cloud computing, and advertising.

The role: You will address technical and usage queries from consumers of the company's products and services, building long-lasting client relationships through support and troubleshooting.

Your opportunity: Be part of a multicultural, successful IT team and contribute to a renowned brand.

This is your new relocation job if:

• You have excellent communication skills in German and are fluent in English.
• You possess a strong technical and engineering background.
• You are comfortable with networks and digital environments.
• You enjoy helping others with technical issues.
• You are eager to learn new technologies.
• You can explain technical issues in simple terms.
• You can operate under occasional high-pressure situations.
• You are willing to work in rotating shifts (Monday-Friday 09:00-21:00; Saturday-Sunday 09:00-18:00).

Sales experience is a plus.

Your daily tasks:

• Act as a B2B consultant, understanding customer challenges and tailoring solutions.
• Assist with system laptops, wearable products, or related services.
• Manage incoming incidents professionally and courteously.
• Gather customer information and advise on policies.

Keywords to success: Tech-savvy, Empathy, Quick learner, Team player.

Benefits:

• Full-time position (39 hours/week).
• Long-term contract.
• Inspiring, fun workplace.
• Opportunity to join an international team.
• Relocation bonus for candidates coming from abroad.