German speaking Customer Support Agent SIXT Ride (m / f / d) - 100% Home Office

卉塔; Madrid; A distancia; EUR 23.000 - 30.000; Jornada completa

Descripción de la vacante

Join a leading global company in premium mobility as a Customer Support Agent with SIXT. This role offers the chance to work remotely while assisting customers with their transport needs across Germany. You will ensure quality service and customer satisfaction, thriving in a fast-paced environment focused on solution-oriented support.

Servicios

Employee discounts on SIXT services

Flexible remote work environment

Team-building activities

Opportunities for professional growth

Free cybersport courses

Regular feedback sessions

Corporate culture of acceptance

Formación

• At least 1 year of experience in customer-facing roles.
• Comfortable working in digital environments.
• Available for rotating shifts.

Responsabilidades

• Serve as the interface between customers and chauffeurs.
• Monitor driver punctuality and organize alternatives.
• Ensure every customer is safely transported.

Conocimientos

Fluency in German

Fluency in English

Communication skills

Customer service

Proactive problem solving

Herramientas

MS Office

Descripción del empleo

Ready to drive your career forward with a global leader in premium mobilityDo you want to have experience in the automotive sector and speak fluent German and English Are you proactive solution-oriented and looking for a new challenge you can take on from the comfort of your home At SIXT were expanding our team and looking for enthusiastic German-speaking Customer Support Agent SIXT Ride to support our customers across Germany all while working remotely from anywhere in Spain.

An open ear for our customers nothing is more important to us. Were always here whenever there are questions requests or problems. Whether by phone email chat or social media in German or English were not satisfied until our customers are. Do you already have experience as a call center agent customer service representative or support staff Great then jump right in!

YOUR ROLE AT SIXT

• Together with the support team you are the interface between customers and chauffeurs.
• You ensure we meet our high-quality standards and that every customer is safely transported from point A to B.
• You monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
• You ensure that each booked transfer is assigned to the appropriate driver.
• You make sure that drivers and customers find each other whether at a major airport hotel trade fair company or private residence even when things get chaotic.
• You take care of every customer celebrity or not.

WHAT WE OFFER

Work-Life Balance. This fully remote position gives you the flexibility to work 100% from home allowing you to better balance your professional and personal life

Employee Benefits. Take advantage of a wide range of discounts on SIXT rent share ride and SIXT as well as exclusive deals on travel tech and lifestyle products.

Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.

Professional Growth. Work alongside a highly motivated and skilled team with plenty of opportunities to learn grow and advance your career in a dynamic international environment.

YOUR SKILLS MATTER

You are fluent in both German and English with excellent communication skills.

You are passionate about customer service and enjoy providing support and solutions to clients.

You bring at least 1 year of experience in a similar customer-facing or service-oriented role.

You are familiar with MS Office tools and comfortable working with digital systems.

You thrive in a remote work environment and are available to work in rotating shifts from Monday to Sunday.

You are proactive solution-oriented and always focused on delivering the best possible customer experience.

Apply now and become part of an international forward-thinking team thats redefining premium mobility every day. Were excited to meet you!

More information

Why SIXT

Working at SIXT not only means shaping the future of mobility but also brings with it a number of personal benefits. We offer you a fantastic international working environment and numerous training courses for individual development and skills expansion. In addition youll naturally receive employee benefits for SIXT rent share ride and SIXT discounts from partners for travel technology clothing etc. as well as free cybersport courses.

Your colleagues are pretty cool which is important when you spend so much time together. And because we trust your instinct for talent youll get a bonus if you recommend friends as new employees. And if something bothers you youll always have someone you can confide in thanks to regular feedback sessions employee surveys or our Frstenberg Institute psychological hotline.

Otherwise we live by the motto work hard play hard our parties are legendary! We also encourage and promote DiverSIXTy a corporate culture of acceptance appreciation and respect where everyone can develop their personality and ideas.

Remote Work : Employment Type :

Full-time

Key Skills

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1