German Speaking Customer Sales Agent (m/f/d) - 100% remote

SIXT; Santander; A distancia; EUR 22.000 - 32.000; Jornada completa

Descripción de la vacante

Join SIXT as a German-speaking Customer Service Agent working fully remotely from Spain. You'll serve as the first point of contact for customers, handling inquiries via phone and email, and ensuring a positive experience. Applicants should be fluent in German and English, with a passion for customer service and a background in a customer-facing role.

Servicios

Work-Life Balance

Employee Benefits including discounts on services

Team Building events

Professional Growth opportunities

Formación

• Full proficiency in German and fluent in English.
• At least 1 year of customer-facing experience.
• Prepared for remote work with availability for shifts.

Responsabilidades

• First point of contact for German-speaking customers.
• Providing multichannel support via phone and email.
• Enhancing customer satisfaction through professional service.

Conocimientos

Customer assistance

Service orientation

Proficiency in German

Fluency in English

Herramientas

MS Office

Descripción del empleo

You are fluent in German and would like to work from home in Spain? At SIXT, we are currently seeking motivated and enthusiastic German-speaking Customer Service Agents to join our team remotely across Spain. If you enjoy assisting customers via phone and email, this position might be perfect for you. Apply now!

YOUR ROLE

• First point of contact for German-speaking customers, providing support before, during, and after the booking process
• Multichannel support via phone and email
• Sharing knowledge about products and services to ensure a positive customer experience
• Enhancing customer satisfaction and loyalty through professional and friendly service
• Collaborating with the team and handling internal administrative tasks

YOUR SKILLS

• Full proficiency in German and fluent in English
• Strong service orientation and genuine passion for customer assistance
• At least 1 year of experience in a customer-facing, sales, and service-oriented role
• Experience with MS Office tools and digital work environments
• Prepared for remote work with availability for rotating shifts, Monday to Sunday

WHAT WE OFFER

• Work-Life Balance: This remote role allows you to work 100% from home
• Employee Benefits: Enjoy discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive travel, tech, and other deals
• Team Building & Events: Participate in team activities and international corporate events
• Professional Growth: Learn and develop with a motivated and professional team

Who we are:

We are a leading global mobility service provider, with a revenue of €4 billion and approximately 9,000 employees worldwide. Our mobility platform ONE integrates SIXT rent, share, ride, and SIXT+ services, providing access to a fleet of 350,000 vehicles, 4,000 partner services, and about 5 million drivers globally. We operate in over 110 countries with 2,000 rental stations. At SIXT, customer experience and exceptional service are our top priorities. Join us and apply now!