German-Speaking Customer Care Rockstar - Relocation to Bulgaria

Concentrix Bulgaria; Madrid; Híbrido; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

An established industry player is seeking enthusiastic individuals to join their vibrant team in providing outstanding customer experiences. This role offers a blend of customer service, technical support, and sales opportunities, allowing you to engage with some of the world's leading brands. With flexible working hours and the possibility of working from home, this position promotes a healthy work-life balance. The company is committed to your growth, offering comprehensive training and numerous benefits, making it an ideal place for career advancement. If you are ready to embark on a rewarding journey, this opportunity is perfect for you.

Servicios

Competitive salary with bonuses

Comprehensive training

Health and Life Insurance

Multisport card

Transport allowance

Corporate discounts

Company events

Additional paid leave for education

Formación

• Experience in customer service or technical support roles is a plus.
• Strong problem-solving skills and a customer-oriented mindset.

Responsabilidades

• Provide exceptional customer experiences via various channels.
• Resolve technical issues and support clients with their needs.

Conocimientos

Customer Service

Technical Support

Sales

Problem-solving

Descripción del empleo

Then you could be the perfect match for us!

Due to our incredible growth, we’re looking for German speaking superstars to join our lively, fun-loving team in Bulgaria to support us in providing exceptional experiences for some of the world’s biggest and most well-known brands.

We have lots of opportunities across our multiple clients and campaigns:

1. Content Moderation
2. Customer Service
3. Technical Support
4. Sales

Working hours flexibility - full-time and part-time opportunities.

2 sites based in Bulgaria – Sofia & Varna - as well as opportunities for work from home, to achieve a great work-life balance.

Customer Care Opportunities:

Our Customer Care teams are responsible for providing exceptional customer experiences via various channels – this could be supporting customers with anything from booking a fantastic holiday to arranging returns for that new pair of sneakers.

Along with our Content Moderation teams, we work with some of the world’s biggest online platforms and help them ensure a safe place for their communities.

Technical Support Opportunities:

Our Technical Specialists help clients resolve any and all technical issues they might have. If you have a problem-solving mindset, then this could be the job for you!

As Sales Experts, our teams work along with our fantastic clients to drive sales, overall business growth, and strong partner-client relationships.

At Concentrix you will not only find a job, but a career with future!

We offer:

1. Competitive salary with monthly performance-based bonuses
2. Comprehensive initial training and onboarding (fully paid by us)
3. Continuous training and upskilling programs through Concentrix University
4. Professional Development and Career Navigation programs to map out the steps in your desired development
5. Health and Wellbeing initiatives
6. Relocation support if needed (accommodation and travel expenses)
7. Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!

Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!

Experience the power of a game-changing career.

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as 'Employer Brand Leader of the Year' and 'Best Employer - Outsourcing' year after year.