German-Speaking Account Executive

The Career Nest; Madrid; Híbrido; EUR 29.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health screening

Private medical benefits

Pension scheme

Travel season ticket loan

Life assurance

Wellbeing programs

Employee discounts

Descripción de la vacante

LexisNexis Risk Solutions in Madrid, Spain, is hiring an Account Executive for a hybrid role. You will manage a book of existing customers, ensure on-time renewals, and identify upsell opportunities to grow revenue within your territory.

You will develop relationships, coordinate training needs, and maintain CRM records while hitting renewal targets and providing quarterly updates to leadership. Fluency in Spanish (and Portuguese) is required to engage with diverse clients.

Formación

• Manage a book of customers and renewals.
• Identify upsell opportunities and grow revenue.
• Communicate effectively with clients and stakeholders.
• Proficient in CRM tools and data analysis.
• Collaborate with cross-functional teams to deliver success.

Responsabilidades

• Deliver exceptional relationship management and client support.
• Nurture the assigned book of business and identify growth opportunities.
• Meet targets for renewals and incremental revenue.
• Identify client training requirements and maintain training records.
• Provide quarterly updates to leadership.
• Update all opportunities in CRM timely.
• Ensure end users are effectively onboarded within the SLA.

Conocimientos

Account management

Bilingual Spanish/Portuguese

Communication skills

CRM experience

Cross-functional collaboration

Analytical thinking

Herramientas

Salesforce

Descripción del empleo

UK - London (London Wall)
Spain - Madrid
Full time
R
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, the Team:
Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.
About the Role:
The role involves ensuring customer success and supporting growth beyond planned targets within the assigned territory. Key responsibilities include retaining and renewing existing business, developing relationships, identifying training needs, and spotting up-sell and cross-sell opportunities to refer to the regional sales representative. Additionally, the position focuses on optimising clients' utilisation of our products and services.
In this role, you'll hold a book of existing customers who you'll manage through their lifecycle, ensuring on time renewals, creating upsell opportunities where you'll drive additional transactional usage or additional user licenses to increase revenue. Through relationship building, customer training, and customer maintenance you will be responsible for retaining the book while driving incremental revenue.

Responsibilities

• Delivering exceptional relationship management and client support
• Nurturing the assigned book of business and identify growth opportunities where applicable
• Meeting assigned targets for renewals and incremental revenue
• Identifying client training requirements and maintaining accurate records of training delivered
• Providing quarterly updates to leadership
• Updating all opportunities in CRM timely
• Ensuring that end users are effectively on boarded within the stated SLA

Requirements

• Have ability to manage a book of customers
• Proficient in Spanish and Portuguese
• Have excellent communication and interpersonal skills to effectively engage with customers
• Be proactive and empathetic in addressing customer concerns and resolving issues
• Possess excellent analytical and problem-solving abilities to identify trends and opportunities
• Be adaptable and able to collaborate effectively with cross-functional teams
• Be results-driven with a focus on delivering exceptional customer satisfaction and driving revenue growth
• Be detail-oriented and capable of managing multiple tasks and priorities effectively
• Be proficient in using customer relationship management (CRM) software, experience in SalesForce is desired but not required

Working for You

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers, and private medical benefits
• Wellbeing programs and life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel season ticket loan and Electric Vehicle Scheme
• Optional dental insurance
• Maternity, paternity, and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support charities and causes that matter to you
• Employee resource groups with dedicated volunteering time
• Access to extensive learning and development resources
• Employee discounts through the Perks at Work scheme

Learn more about the LexisNexis Risk team and how we work here ( .

If performed in any of the following locations: Barcelona, Madrid, Home Based - Madrid, Home Based - Barcelona, the base pay range is 28,700 - 48,000. The total target cash range is 44,300 - 74,000.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

This job may be subject to a collective labor agreement in Spain. Please consult with the hiring team for further details.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

About the role

We're looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.

We are looking to speak to candidates who are based in Madrid for our hybrid working model.

About the Sales Culture

MongoDB is always developing and innovating - not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to "Think Big and Go Far." As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

What you will be doing

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximise deal sizes

What you