German speaker (C1) customer advisor - full remote - Portugal

Velenosi&Meredith; Madrid; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An international support agency is seeking German-speaking Customer Support Advisors to work remotely from Portugal, with relocation support included. The role involves providing assistance to drivers in emergency situations, focusing on clear communication. Candidates should be friendly and able to work shifts. The position offers relocation package benefits like meal and transport allowances.

Servicios

Meal card (7.23 / day)

Transport allowance (20 / month)

Health insurance

Paid training and career development

Formación

• Native German speaker with B2 level English.
• Calm under pressure, friendly, and helpful.
• Able to work on rotating shifts (40 hours / week).

Responsabilidades

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls and provide calm responses in emergencies.
• Coordinate basic support.

Conocimientos

German language fluency

B2 level English

Calm under pressure

Customer service experience

Descripción del empleo

Overview

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August

Location: Portugal (Remote with full relocation support)

Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role

As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support. No sales involved, just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who We\'re Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours / week, 24 / 7; 2 days off)
• Also possible to work on normal dayshift
• Customer service experience is a plus, but not required

What’s On Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23 / day) and transport allowance (20 / month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.

Apply now: [e-mail]

WhatsApp: [phone]