German Customer Service Representative

JR Spain; Barcelona; Presencial; EUR 22.000 - 32.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a German-speaking Fashion Customer Service Representative in sunny Barcelona. This role offers a fantastic opportunity to enter the vibrant fashion industry while developing your customer service skills. You'll be part of a dynamic team, resolving customer inquiries and ensuring satisfaction in all interactions. Enjoy competitive compensation, ongoing training, and opportunities for career growth within a renowned fashion brand. If you're passionate about fashion and eager to make a difference, this is the perfect role for you!

Servicios

Two weeks of initial paid training

Competitive compensation

Long-term contract

Ongoing training

Career growth opportunities

Formación

• Fluent in German and English, with a passion for fashion.
• Strong communication and interpersonal skills are essential.

Responsabilidades

• Resolve customer issues effectively in German.
• Assist clients with online shopping and manage inquiries.

Conocimientos

German Language

English Language

Customer Service Skills

Communication Skills

Interpersonal Skills

Problem Solving

Attention to Detail

Flexibility

Team Player

Proactive Attitude

Herramientas

CRM Software

Descripción del empleo

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German Customer Service Representative, Barcelona

Client: City Job Offers

Location: Barcelona, Spain

Job Category: Other

EU work permit required: Yes

Job Reference:

276211707749282611232460

Job Views:

7

Posted:

31.03.2025

Expiry Date:

15.05.2025

Job Description:

Fashion Customer Advisor in Barcelona (GERMAN): If you are in sunny Barcelona and interested in working for a renowned fashion brand, this is your opportunity. We are hiring a German-speaking Fashion Customer Service Representative.

The company: [Insert company details]

The role: [Insert role details]

Your opportunity: We aim to inspire your passion for style and Mediterranean culture. If you're seeking a motivating position in Barcelona to join a dynamic team and enter the fashion industry, continue reading!

This is your new job in Barcelona if:

• You have excellent command of German and are fluent in English (spoken and written)
• You are eager to develop your customer service skills
• You are passionate about fashion and familiar with the industry
• You are computer literate
• You possess excellent communication and interpersonal skills
• You pay attention to details and are well-organized
• You have an outgoing, enthusiastic, positive, and engaging personality
• You can work 39 hours per week on a rotational shift pattern

Experience with CRM is a plus

Your daily tasks include:

• Effectively resolving customer issues in German
• Managing complaints and inquiries respectfully
• Maintaining customer satisfaction in all interactions
• Assisting clients with online shopping and advising on orders

Keywords to succeed:

• Problem solver
• Customer-oriented
• Team player
• Empathy
• Flexibility
• Patience
• Proactive

Benefits:

• Two weeks of initial paid training
• Competitive compensation
• Long-term contract
• Ongoing training
• Opportunities for career growth within the company, such as progressing to social media, quality analysis, or management roles