German Customer Service Agent – Work From Home (Remote)

Foundever; Lérida; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A remote customer service company is seeking a Native or bilingual German speaker with advanced English for a 100% work-from-home position. Responsibilities include guiding users through the reservation process and providing tailored support. The role offers a salary of €21,500 per year plus a €1,500 Sign-On Bonus, and requires no commuting for greater flexibility and work-life balance.

Servicios

1,500 Sign-On Bonus

Career development opportunities

Free Language Classes

Private health insurance discounts

Wellbeing initiatives and fitness programs

Formación

• Native or bilingual German speaker required.
• Advanced English proficiency (B2–C1 level).
• Stable internet connection necessary.
• Customer service experience is a plus.

Responsabilidades

• Guide users through the reservation process.
• Help users find the perfect option for their needs.

Conocimientos

Customer service experience

Understanding user needs

Team-player attitude

Positivity

Fluent German

Advanced English (B2–C1)

Descripción del empleo

Start Date : 18th August 2025

100% Remote | Computer Provided | Contract : 4 Months (with real extension opportunities)

Important : This is a 100% remote position , but you must reside in Spain to apply (due to legal and administrative requirements)

Languages : Native / Bilingual German + Advanced English

Salary : €21,500 / year + €1,500 Sign-On Bonus

Looking for more flexibility in your life?

Are you someone who enjoys helping others, solving problems, and making every interaction count — all from the comfort of your own home?

Join our team of customer service professionals and guide users through the reservation process, helping them find the perfect option for their needs.

No commuting. More freedom. Better balance.

What We’re Looking For

• Native or bilingual German speaker
• Advanced English (B2–C1 level)
• Stable internet connection (equipment provided by us!)
• Customer service experience is a plus (but not required!)
• Ability to understand user needs and provide tailored support
• A team-player attitude, positivity, and a passion for delivering excellence

What We Offer You

100% Work-from-home position

21,500 / year +

1,500 Sign-On Bonus

Online paid training included in your contract

Refer-a-friend bonus : €500 (same campaign)

Schedule : 39 hours / week (Mon–Sun rotation, alt. weekends), between 9 AM – 8 PM

Initial 4-month contract with real chances to stay and grow

Perks & Benefits

Grow With Us : Career development & promotion opportunities

Free Language Classes : Spanish, French, Swedish, Portuguese & more

Employee Experience Program : Weekly activities & cultural events

Special Discounts : Private health insurance, tech, and more

Wellbeing Initiatives :

Move Well () : Fitness programs & tips

Eat Well () : Nutrition guides & recipes

Live Well () : Mindfulness & mental health support

Do Well (️) : Join meaningful social impact actions

If you're an ambitious individual who loves helping others, this is your chance to join a dynamic and supportive international team.

Create your best moments. Join the #FoundeverLife.

Apply now and start your journey with us!