Genesys Cloud

buscojobs España; Cáceres; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international recruiting agency seeks a skilled professional for a remote role focused on Genesys Cloud solutions. Responsibilities include ongoing support, project leadership, and technical documentation. Applicants must be authorized to work in Spain without needing visa sponsorship.

Formación

• Work authorization for Spain required.
• Experience with Genesys Cloud environments.
• Technical project leadership experience.

Responsabilidades

• Provide support and maintenance for Genesys Cloud environments.
• Lead technical projects including design and implementation.
• Prepare technical documentation and act as primary technical contact.

Conocimientos

Python

Shell scripting

Genesys Cloud

Descripción del empleo

K&K Talentsis an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients inSpainwho is actively hiring candidates to expand their teams.Role : Genesys CloudLocation : Spain, RemoteEmployment type : B2B contract / Full time PermanentRoles and Responsibilities :

• Provide ongoing support and maintenance for Genesys Cloud environments.
• Monitor platforms and provide immediate support to resolve any issues.
• Implement new product versions and updates according to industry standards.
• Develop and integrate Genesys Cloud solutions, agent scripting, and data actions.
• Configure and manage Genesys Cloud objects using Python and Shell scripting.
• Lead technical projects, including design, development, and implementation of Genesys Cloud solutions.
• Collaborate with business and IT teams to ensure project requirements are met.
• Prepare and maintain technical documentation, including business requirements and technical design specifications.
• Act as the primary technical contact for clients, providing expert advice and support.
• Build and maintain trustful partnerships with clients, ensuring their needs are met and expectations exceeded.Note : Applicants for employment in Spain should possess work authorization which does not require sponsorship by the employer for a visa.