Genesys cloud

K&K Talents; Albacete; A distancia; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

K&K Talents, an international recruiting agency, is looking for a Genesys Cloud expert for a remote position in Spain. The role involves providing ongoing support, managing cloud configurations, and leading technical projects. Ideal candidates should have scripting experience and strong problem-solving skills, with the ability to collaborate with clients and internal teams effectively.

Formación

• Experience with Genesys Cloud solutions and environments.
• Strong scripting skills in Python and Shell.
• Ability to work independently and lead technical projects.

Responsabilidades

• Provide support and maintenance for Genesys Cloud environments.
• Implement updates and develop solutions for Genesys Cloud.
• Prepare and maintain technical documentation.

Conocimientos

Python

Shell scripting

Genesys Cloud

Descripción del empleo

K&K Talents is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in Spain who is actively hiring candidates to expand their teams.

Role : Genesys Cloud

Location : Spain, Remote

Employment type : B2B contract / Full time Permanent

Roles and Responsibilities :

• Provide ongoing support and maintenance for Genesys Cloud environments.
• Monitor platforms and provide immediate support to resolve any issues.
• Implement new product versions and updates according to industry standards.
• Develop and integrate Genesys Cloud solutions, agent scripting, and data actions.
• Configure and manage Genesys Cloud objects using Python and Shell scripting.
• Lead technical projects, including design, development, and implementation of Genesys Cloud solutions.
• Collaborate with business and IT teams to ensure project requirements are met.
• Prepare and maintain technical documentation, including business requirements and technical design specifications.
• Act as the primary technical contact for clients, providing expert advice and support.
• Build and maintain trustful partnerships with clients, ensuring their needs are met and expectations exceeded.

Note : Applicants for employment in Spain should possess work authorization which does not require sponsorship by the employer for a visa.