Generic Job Role

Puig; Bilbao; Presencial; EUR 26.000 - 35.000; Jornada completa

Descripción de la vacante

A global luxury beauty brand in Bilbao seeks a passionate Beauty Advisor to deliver an exceptional customer experience. The role involves meeting sales targets, acting as a brand ambassador, and building lasting relationships with clients. Ideal candidates have a solid background in selling luxury products and excellent communication skills. This position offers a dynamic work environment with opportunities for personal growth and a competitive benefits package.

Servicios

Creative work culture

Learning and development opportunities

International growth opportunities

Competitive compensation and benefits

Formación

• Passionate about or experienced in selling luxury products.
• Proven experience as a makeup specialist.
• Flexibility and adaptability in scheduling.

Responsabilidades

• Act as a brand ambassador and ensure customer satisfaction.
• Achieve sales targets and comply with KPIs.
• Maintain product knowledge and uphold store standards.

Conocimientos

Selling fragrances

Customer-oriented

Excellent communication skills

Teamwork abilities

Descripción del empleo

The Opportunity

At PUIG, we are currently looking for a Beauty Advisor to join our team, reporting directly to the assigned Store Manager or Regional Manager.

As a Beauty Advisor, you will be the face of our prestigious brands, delivering an exceptional customer experience. PUIG is a global reference in fragrance, beauty, and luxury, and your professionalism will be key to reflecting our brand image, ensuring client satisfaction, and building lasting relationships.

In this role, you will play a crucial part in driving store performance by achieving both sales targets and qualitative KPIs, while working collaboratively within a dynamic team environment.

If you have a passion for luxury, sales, and providing a premium customer experience — we would love to hear from you!

What you'll get to do

Act as a brand ambassador, demonstrating strong commitment and alignment with the company’s core values: insatiable curiosity, contagious enthusiasm, fairness and respect, entrepreneurial boldness, and shaping the future

Ensure high levels of customer satisfaction by delivering an exceptional sales experience

Achieve sales targets and KPIs set by the company, such as: sell-out, UPT, ATV, CRM, traffic conversion, CRM conversion, mystery shopper results, ranking, and productivity per hour

Apply effective sales techniques to drive additional purchases, always ensuring the highest quality customer experience

Manage any issues during and after the sale, and report relevant information to the store manager

Maintain excellent product knowledge and brand history, staying up to date through internal training tools

Promote customer loyalty by using internal tools, building lasting relationships, and following company procedures

Uphold high standards in the store, including stockroom cleanliness and organization, and ensure compliance with Visual Merchandising (VM) guidelines

We'd love to meet you if you have

• Passionate about or with solid experience in selling fragrances, makeup, and luxury or niche brands
• Proven experience as a makeup specialist
• Customer-oriented, with the ability to build lasting and trustworthy relationships
• Excellent communication skills and active listening ability
• Enjoy working in a team and are open-minded, ambitious, dynamic, and proactive
• Flexible and adaptable to varying schedules and tasks
• Fluent in English; knowledge of additional languages will be considered a plus

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package